What are the responsibilities and job description for the Hotel Operations Director position at Innisfree Hotels?
About Innisfree Hotels
Innisfree Hotels focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within our properties.
Celebrate Differences
We embrace diversity, respect individual opinions and ideas, and promote an inclusive environment for all employees.
About the Role
The Task Force General Manager will assist at Innisfree Hotels properties with management transitions, acquisitions of new hotels, and provide essential leadership. This role requires 100% travel availability and does not need to be located in Gulf Breeze, FL where our corporate office is located.
Key Responsibilities
- Be a model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff.
- Keep open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service expected.
- Manage financials and payroll to maintain profitability.
- Ensure compliance with local and state requirements for licensing and permits.
- Maintain security and safety systems within the property and ensure that proper inspections and maintenance are attended to.
- Drive property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns.
- Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
- Analyze and assess data and information from multiple sources to arrive at solutions that will be beneficial to the business.
Requirements
- Able to travel 40 weeks per year.
- ~4 years' experience as a Hotel General Manager or 2 years for internal candidates.
- ~ Multi-brand experience preferred.
- ~ Select or Focused Service required.
- ~ Full-Service experience helpful.
Benefits
We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.