Quality Assurance and Continuous Improvement Coordinator

INNOTEX CORP. is currently recruiting for the position of Quality Assurance and Continuous Improvement Coordinator. This opportunity is available in our Ohatchee, AL office.

At Innotex, we are at the forefront of innovation in firefighter personal protective equipment (PPE). Our mission is to provide high-quality, reliable solutions that ensure the safety and performance of those who protect us every day. With a strong commitment to quality, we utilize advanced manufacturing techniques and rigorous testing protocols to deliver products that exceed industry standards.Join us in our journey to redefine safety standards and make a difference in the lives of first responders. Together, we can shape the future of textile manufacturing and ensure that our heroes are equipped with the best protection available.

FULL-TIME PERMANENT POSITION

Reporting to the Director of Quality Assurance and Continuous Improvement, the Coordinator will be responsible for positively encouraging a culture of quality and being an ambassador across all factories and throughout the company. The position will include the following responsibilities:

ISO9001 AND QUALITY SYSTEM

• Participate in the maintenance of the ISO-certified quality system and lead projects in collaboration with various departments

• Participate in external audits and coordinate internal audits ensuring adherence to deadlines

• Collaborate in updating quality system documents (processes, procedures, work instructions, forms, etc.) and ensure general documentation management

• Organize training for new inspectors and new employees, as well as ongoing training in production and throughout all levels of the company

•Regularly update quality dashboards and quality system records, conduct analysis of costs related to non-quality

CONTINUOUS IMPROVEMENT

• Participate in improving the quality system and all company processes.

•Participate in Kaizen workshops, when necessary

• Collaborate on product development and modification projects.

INSPECTION

• Work collaboratively with inspectors to ensure that non-conformities are controlled.

• Ensure that the audit of finished products by quality inspectors is conducted weekly and that non-conformities are addressed.

• Hold weekly meetings with quality inspectors and production supervisors to review quality cases

• Conduct a root cause analysis of the manufacturing process when a non-conformity or case is reported, and follow up on corrective/preventive actions

COACHING MEMOS

• Input and track coaching memos, establish trends, and follow up on necessary corrective/preventive actions

• Hold weekly meetings with the production supervisors to review coaching memos and determine necessary actions to take

CUSTOMER CASES

• Utilize the database to compile data, coordinate investigations and required actions, and assess trends

• Use tools such as Ishikawa or the 5 Whys to determine the root cause and preventive actions, document through a Corrective Action Report (CAR), and follow up with relevant departments

• Support the Customer Service team in finding solutions to customer cases

RAW MATERIALS

• Support follow-ups and training related to the acceptability and compliance of raw materials

• Identify trends and conduct sampling as needed during supplier follow-ups

MAINTENANCE

• Track calibrations and preventive maintenance to ensure compliance with schedules

• Request corrective maintenance as needed based on non-conformities or incidents found in production

Qualifications and experiences:

• Experience in quality, management, engineering, or related field skills
• Minimum of 3 years of experience in a quality coordinator role or equivalent
• Excellent knowledge of Windows and Microsoft Office, advanced Excel skills
• Experience in an ISO 9001 certified environment
• Understanding of data analysis techniques such as pivot tables, Pareto analysis, Key Performance Indicators (KPIs), process mapping, Lean principles
• Strong communication and interpersonal skills: you act as a change agent, involve staff, and solicit feedback
• Excellent problem-solving, organizational, and process understanding skills
• Team spirit, demonstrated leadership, good judgment
• Demonstrates effective stress management and a high level of autonomy, especially during periods of change.

Why work with us? We offer a challenging and supportive work environment where ideas are welcomed, and initiative is encouraged. We value our employees and provide opportunities for growth and development within the company. As a leader in our industry, we are committed to producing high-quality products and maintaining strong relationships with our customers. We offer a competitive salary and benefits package, as well as a positive and inclusive work culture. Join us in shaping the future of textile manufacturing—apply today and be a key player in our success story!

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift

Experience:

• Microsoft Excel: 1 year (Preferred)
• Supply chain: 1 year (Preferred)

Ability to Relocate:

• Ohatchee, AL 36271: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $70,000