What are the responsibilities and job description for the Desktop Support position at Innovative Logic Solutions?
Job Details
We are seeking a skilled Desktop Support Technician to provide technical assistance and support for end-users. The ideal candidate will troubleshoot hardware, software, and network-related issues, install and configure computer systems, and ensure seamless IT operations.
Key Responsibilities:
- Diagnose and resolve desktop, laptop, and printer issues
- Install, configure, and update software and operating systems
- Provide technical support for network connectivity and peripheral devices
- Assist users with troubleshooting and IT-related inquiries
- Maintain system security and perform regular updates
- Document issues and solutions for future reference
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