What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Innovative Pain and Spine Institute?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various clerical tasks. This role is crucial in ensuring the smooth operation of our clinic and maintaining a welcoming environment for all patients.
Duties
- Greet patients and visitors in a friendly and professional manner at the front desk.
- Manage medical scheduling, including appointment bookings, cancellations, and reminders.
- Utilize software for patient management and record-keeping.
- Process patient information accurately, including health insurance details such as Medicare.
- Maintain health information management by ensuring all records are up-to-date and compliant with regulations.
- Handle clerical duties such as filing, data entry, and managing correspondence.
- Assist with the coordination of patient flow within the clinic to optimize efficiency.
- Respond to patient inquiries regarding services, procedures, and office policies.
- Collaborate with medical staff to ensure seamless communication and patient care.
Experience
- Previous experience in a clinic or healthcare setting is preferred.
- Familiarity with ICD-10 coding is advantageous but not mandatory.
- Proficiency in computerized systems for scheduling and record management is essential.
- Strong organizational skills with attention to detail in office management tasks.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work in a fast-paced environment while maintaining professionalism under pressure.
We invite qualified candidates who are passionate about contributing to patient care and clinic operations to apply for this rewarding position as a Medical Receptionist.
Job Types: Full-time, Part-time
Pay: $15.51 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pain Medicine
Schedule:
- Monday to Friday
Ability to Commute:
- Houston, TX 77024 (Required)
Ability to Relocate:
- Houston, TX 77024: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $17