What are the responsibilities and job description for the Executive Services Director position at Insero Talent Solutions?
Job Description
Job Description
Insero Talent Solutions is recruiting an Executive Services Director for a services organization in Cortland, NY.
GENERAL SUMMARY
Reporting to the Sr. Vice President of Services, the Executive Services Director assists with the ongoing regulatory compliance and quality of services in all service departments. This includes providing direct oversight to a service area where the leadership is vacant or on extended leave, or extra support is needed.
COMPANY STANDARDS
Maintains regular attendance and punctuality in order to act as a positive role model for employees.
This position performs all hours onsite and at all assigned physical locations of service, unless exceptions to work remotely are determined, based on business needs and approved.
Follows all safety rules and regulations, including wearing / using required personal protective equipment while working. Immediately addresses and reports any safety concerns or unsafe working
conditions to the Sr Vice President of Services or the Safety Officer.
Ensures that all aspects of performance and job responsibilities are in compliance with the mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
Demonstrates both personal accountability and the development of confidence and accountability of employees, to ensure that day to day issues and concerns are responded to and resolved in a timely manner.
ESSENTIAL FUNCTIONS
Assists the Sr. VP of Services with maintaining continuity and consistency across all services areas; assists with tasks related to program management, program development and growth / expansion of services.
Works with the Sr. Vice President of Services to strategically plan and achieve growth and expansion of assigned service areas according to the company mission and goals.
Completes reports and documentation such as census of individuals served, applications and reports for expansion opportunities, etc.
Assist in applying for and follow through on grants
As assigned by the Sr. VP of Services, provides supervision to a service area and employees where the leadership position is vacant or on extended leave, and / or where compliance / service delivery functions need extra support.
Reviews timecards for assigned employees according to the payroll schedule and approves timecards according to the organization's policies and procedures.
Provides ongoing feedback, coaching and supervision to employees with regard to job performance and service delivery. Completes performance reviews for assigned employees in a timely manner, according to established review schedules.
Assists with hiring of staff necessary to provide services, ensuring that applicants who are hired receive comprehensive on the job training. Provides feedback with regard to employees who require supervisory or disciplinary actions and / or terminations.
As requested by the Sr. VP of Services, in collaboration with the Directors, assists with the follow up on internal compliance audit findings for any service area.
Under the director on the Senior VP of services assist Directors with annual budgets
Represents the organization as a member of the Safety Committee. Follows up on all safety protocols and procedures and committee assignments for each service.
Represent the organization on the DD subcommittee
Responsible for the coordination of transportation services and act as a member on the County Transportation Committee
Maintains a productive and high level of communication with the leadership of each service
department, the Services Quality Assurance, and the Compliance Department, in a team orientated approach to ensure quality and effective services.
Maintains knowledge of all new and updated regulations, OPWDD memorandums and other changes for all Services.
Maintains knowledge of Services policies and procedures for all service areas in accordance with state and federal regulations.
In conjunction with the Directors, develop and manages assigned departmental budgets in cooperation with the Accounting Office, including but not limited to budget forecasting, monitoring, and reporting.
Attends all required training and meetings. Conducts training for specific departments, as requested.
Acts as the designee for the VP of Services during vacations or extended leave.
As assigned, serves as a representative on local and regional committees.
Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents the organization's mission in a positive manner, treating people with respect and dignity.
EDUCATION and EXPERIENCE
Bachelor's Degree in human services, psychology or related field preferred with 3-5 years of experience in working with individuals with disabilities as well as at least 2 years of experience in supervising others.
Knowledge of FI programs, Day Habilitation, Community Habilitation and Employment Services
KNOWLEDGE and SKILLS
Excellent written and oral communication skills
Efficient use of technology and software, including Microsoft Office (Word, Excel) and databases.
Highly organized, attention to detail and ability to prioritize
Flexibility to adjust to changes in schedules, assignments and locations
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