What are the responsibilities and job description for the Client Success Specialist position at Insight Enterprises, Inc.?
Operations Specialist- Client Success
Location :
- This role is fully onsite in our Hanover Park, IL office.
Insight at a Glance
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the role
We're seeking a Client Success Agent to be the single point of contact for orders within our Fulfillment Centers. As a self-starter with strong organization and time management skills, you'll proactively acknowledge and complete daily inquiries and work requests. You'll work collaboratively across departments to support and fulfill requests, build, and maintain relationships, and provide feedback on processes, efficiency, and quality. Accurate documentation is essential, as is the ability to read and understand technical information. You must be able to support a balanced position between client needs and organizational needs and have proficiency in Microsoft Office with a strong Excel skillset.
What we’re looking for
What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include :
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
