What are the responsibilities and job description for the Customer Service Representative position at Insight Global?
Position: Customer Service Representative
Location: On Site in Naples FL
$18-20 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Must haves:
- 1 year of Customer Service or Retail Sales Experience
- Highschool GED
- Willingness to work evenings, weekends, holidays
- Passion for tech or telecom sales
Plusses:
- Associates degree
- Customer service or retail sales experience
Day to Day:
As a Specialist in our stores, you will help deliver the best customer experience in our retail stores by ensuring customers receive the highest level of customer service at all times, assisting with sales, and managing the operations within the location. In this role you will:
-Assist customers with billing and service questions, troubleshoot hardware and software issues, floor managing, greeting and explaining products and services to customers as needed.
-Provide full and ongoing support for all facets of store operation, inventory processes, and merchandising.
-Place outbound calls to current customers via warm leads to promote our products and services.
-Interacting face to face to enhance the customer experience, drive revenue and reinforce the sales process through your passion.
-Consistently providing exceptional customer interaction experiences to meet our customers where they are.
Salary : $18 - $20
