What are the responsibilities and job description for the Ecommerce Manager position at Insight Global?
Location :
Milwaukee, WI or Chicago, IL
Job Overview :
Insight Global is embarking on an enterprise-wide initiative to transform our digital experience. This role will be responsible for improving the performance & experience of our eCommerce applications with a focus on delivering the transition from a custom eCommerce application to the Adobe (Magento) eCommerce platform; and new eCommerce solutions, increasing eCommerce revenue based upon business strategy, goals, requirements, and definitions.
Primary responsibilities include, managing the day-to-day project of delivering a new eCommerce platform, ensuring feature parity with our existing eCommerce application, and developing new features and enhancements to increase online sales and new customer acquisition. You will be working in close collaboration with other company entities and 3rd party partners to promote and sell their products on our website. You will be collaborating with various teams, including the Digital Office, IT, Marketing Communications, Dealers and various business teams to mature our eCommerce presence. Developing a foundational knowledge of technology systems and business objectives will be key to developing and maintaining critical integrations with our eCommerce platform to drive online sales.
Must Haves :
- Bachelor’s degree in marketing, business, information systems, communications, or a related field
- Minimum of 5 years of eCommerce experience within a marketing department supporting direct to consumer (B2C) and dealer / distributor (B2B) sales channels
- In-depth knowledge of ecommerce business operations and systems requirements processes
- Minimum of 5 years of hands-on experience using an eCommerce platform
- Experience building and managing eCommerce websites with Adobe Commerce / Magento solutions
- Experience interfacing an eCommerce website with a Dealer ERP business systems
- Experience with Informatica P360 Product Information Management systems interfacing content with eCommerce applications
- Experience writing epics, user stories, feature, and release definitions for development teams
- Experience with DevOps & Agile processes, e.g. Azure DevOps Services
- Experience building marketing dashboards with data visualization tools
- Familiar with UX best practices, landing page creation, responsive design and mobile first layouts
- Familiar with CDP driven automation and personalization
- Familiar with usability testing practices and methodologies
- Familiar with HTML / CSS
- Excellent project management and communication skills
- Strong organizational and presentation skills; ability to handle multiple tasks, meet deadlines and manage priorities, present, and share strategies, working across organizational teams to deliver results.
Plusses :
Main Responsibilities :
