Patient Services Representative

Job Description

Job Description

Insight Global is currently seeking Patient Service Representative to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.

Must Haves :

• 1-2 years of experience working in customer service / call center inbound calls ( 50) Or working in a medical environment
• High School diploma or GED
• Good communication and personality
• Adaptable and eager to learn, willing to work in a fast paced call-center
• Excellent communication and reliable
• Ability to type at least 36 WPM

Plusses