What are the responsibilities and job description for the Senior Desktop Support Analyst position at Insight Global?
Position: Sr. Desktop Analyst
Duration: 6-month contract to hire, likely early conversion in first 30-60-90 days- this will convert!
On site: This is on site 5 days a week - Corpus Christi Texas 78409
Pay Rate: $33.00-38.00 per hour
MUST-HAVE:
- 6 years of experience troubleshooting hardware and software related issues
- Experience supporting Windows OS environments and setting up PC devices
- Workstation support (printers, physical desktops, scanners, phones, etc.)
- Experience providing direct (remote or in-person) technical support to customers
- Experience with using and supporting Microsoft 365 products and services, including MS Teams and SharePoint
PLUSSES:
- Experience installing and/or troubleshooting servers and network infrastructure (e.g., switches, wireless access points, firewalls, etc.)
- Experience using ServiceNow for tracking incidents and requests
- Experience using Microsoft SCCM and/or Microsoft Intune
- Experience with PowerShell scripting
- Experience managing accounts in Active Directory and/or Azure AD
- Experience in process control and/or industrial environments.
- Experience in supporting an enterprise environment or industrial/plant environment*
Day-to-Day:
Flint Hills Resources (FHR) is seeking a Senior Desktop Support Analyst to join our Endpoint Services Team in Corpus Christi, TX. In this role you will provide IT support to our Pine Bend Refinery and work in partnership with business stakeholders and IT groups across FHR and Koch Industries to deliver IT programs and services.
Salary : $33 - $38
