What are the responsibilities and job description for the Desktop Support Technician position at Intilify INC?
Position: Desktop Support Technician
Location: Corpus Christi, TX 78416
Duration: 12 months contract
Job Details:
The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated
willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal
computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network
problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation
and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians.
Minimum Yrs of Experience, Skills, and Qualifications
4 Experience providing “white-glove” executive level support
5 Experience providing end-user support
5 Experience in supporting personal computer hardware and routine software installation
5 Experience troubleshooting IT hardware and peripherals in a enterprise environment
5 Experience supporting Microsoft Productivity tools such as Office 365 and MS Teams
4 Experience supporting video tele-conferencing solutions such as Cisco Webex
Preferred Skills and Qualifications
5 Experience creating technical knowledge articles
4 Experience utilizing ServiceNow in a support environment
5 Working in a multi-vendor environment for support operations
Job Type: Contract
Pay: $40.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are you comfortable with 12 Months Contract?
Education:
- High school or equivalent (Preferred)
Experience:
- “white-glove” executive level support: 4 years (Required)
- Cisco Webex: 4 years (Required)
- ServiceNow: 4 years (Required)
Work Location: In person
Salary : $40
