What are the responsibilities and job description for the Assistant Registrar position at Insight Meditation Society?
IMS is a spiritual refuge for all who seek freedom of mind and heart. We offer meditation retreats rooted in the early
Buddhist teachings of ethics, concentration and wisdom. These practices help develop awareness and compassion
in ourselves, giving rise to greater peace and happiness in the world. IMS offers an exceptional work environment
centered on kindness, positivity and respect. Our generous benefits plan reflects our sincere appreciation for the
contributions of our colleagues. New team members begin accruing up to six weeks of PTO and are eligible to
participate in our outstanding benefits plan beginning on their first day of employment. A position at IMS offers an
abundance of meditation resources, all within a friendly and caring environment.
We are seeking an Assistant Registrar to work with the Registrar to create and support consistency in service and a
harmonious work environment that represents and conveys IMS’s values. Compensation for this position starts at
$20.00/hour.
Primary Responsibilities
Processes Retreat Center registrations effectively and efficiently; accurately conveys information about IMS’s
- Handles cancellations and refunds; tracks waitlist activity, updates database, awards scholarships.
- Administers fellowship program(s), including awards and accounting.
- Manages entire RC Service Retreat program, including interface with operations, to fill all slots and keep involved
- Responsible for accurate daily, monthly and annual accounting for registration funds, cash, checks, in-house credit
- Responsible for teacher travels including communication, logistics and reimbursements.
- Responsible for group communications, tracking and follow up.
- Responds to inquiries according to established procedures and standards, providing accurate information and
- Provides excellent customer service to yogis, teachers and others, with skillful, courteous and timely responses
- Responds to all yogi requests and/or needs with respect, patience and kindness, demonstrating professionalism
- Interprets policies regarding RC registration for yogis, staff and teachers.
- Upholds policies and established practices in responding to requests; maintains clear boundaries and brings any
- Supports arrival processes.
- Creates and maintains filing and tracking systems.
- Assists with ongoing web updates as directed.
- Assists with annual website and database setup regarding Retreat Center programs.
- Fills in to cover Registrar duties when Registrar is absent, including reviewing time sheets, Fellowships, and
- Performs data mining as requested.
- Ensures smooth running of retreats by effectively communicating across operational departments.
- Keeps supervisor informed of any unusual or difficult situations.
- Required to work irregular hours, weekends and evenings on occasion as necessitated by opening day registration
- Infrequently required to work overtime while managing retreats
- Supports and protects silent retreat environment; upholds ethical principles.
Qualifications/Experience
Bachelor’s degree or equivalent combination of education and experience.
2 years or more experience in a professional office setting, demonstrating a wide range of administrative skills.
A strong customer service background with a commitment to providing a high level of service.
Proficiency with database management. Experience with the IMS “YES” Access database preferred.
Ability to handle basic accounting and mathematical computations with a high degree of accuracy.
Prior experience in registration preferred.
Excellent interpersonal communication skills with ability to work through conflicts.
Consistently demonstrates sensitivity and skilled communication around matters of diversity and cultural
matters.
Retreat experience in the Theravada Buddhist tradition and understanding of the intensive meditation retreat
environment preferred.
Familiarity with or sincere interest in meditation or mindfulness preferred.
Position Now Open
Qualified applicants: Please send a résumé and cover letter to IMSjobs@dharma.org.
This is a full-time, 40 hours/week position offering health, dental and vision benefits, Flexible Spending Account, meal
plan options, generous paid time off, and staff meditation resources.
Consistent with the Americans with Disabilities Act (ADA) and Massachusetts law, it is the policy of IMS to provide reasonable
accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would
cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment,
including the application process. If reasonable accommodation is needed, please contact Human Resources
at HR@dharma.org.
Insight Meditation Society is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We
prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin,
disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $20