What are the responsibilities and job description for the Office Clerk position at Instant Mini Storage?
Overview:
This position is responsible for assisting with daily clerical duties along with providing great customer service by assisting our customers with their storage needs, maintaining cleanliness and update storage occupancy daily, handling sales transactions accurately and efficiently.
Work Schedule:
Part-time Monday through Friday and availability to work some Saturdays.
Responsibilities:
- Perform general office clerk and receptionist duties and provide administrative support to the team
Providing great customer service by assisting the customer with their storage needs.
Lease storage space to customers of rental storage facility: Informs customers of space availability, rental regulations, and rates.
Assist customers in selection of storage unit size according to articles or material to be stored.
Records terms of rental agreement form and assist customer in completing forms.
Compute rental fee and collects payments
Notify customers when rental term is about to expire or rent is overdue
Inspect storage area periodically to ensure storage units are locked.
Observes individuals entering storage area to prevent access to or tampering with storage units by unauthorized persons.
Cleans facility and maintains premises in orderly condition.
Be friendly and knowledgeable about our facility to prospective customers
- Assist with project coordination and management tasks
- Manage and maintain office files and documents;
- order office supplies
- Provide customer support and handle inquiries or concerns
- Utilize Microsoft Office Suite and other software tools for data entry, document creation, and communication purposes
- Assist with event planning and coordination as needed
- Perform basic bookkeeping and administrative tasks
Skills:
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficient in using Microsoft Office Suite (Word, Outlook, Excel, etc.) and other office software
- Attention to detail and accuracy in data entry and document management
- Previous experience as a clerk, mini storage, or in a similar administrative role is preferred
Bilingual (English/Spanish) preferred
Physical requirements include:
-Prolonged periods sitting at a desk and computer
- ability to walk and drive around the facility to check on storage units
- able to lift 25 pounds
- able to open strong storage container doors for customers
Please submit your resume highlighting your relevant skills and experience. We look forward to reviewing your application.
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: No more than 29 per week
Benefits:
- 401(k)
- 401(k) matching
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
- Phone etiquette: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Bakersfield, CA 93308 (Required)
Ability to Relocate:
- Bakersfield, CA 93308: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16