What are the responsibilities and job description for the IT Support Specialist position at Integrated Engineering?
Are you passionate about IT support, security, and keeping operations running smoothly? We're looking for an IT Support Specialist to ensure the efficiency, security, and effectiveness of our IT operations. If you love problem-solving, supporting employees with their technical needs, and continuously improving processes, this could be the perfect role for you!
About iE:
Integrated Engineering is a reputable and dynamic company specializing in the design, development, and distribution of high-quality aftermarket car parts. With a strong commitment to innovation and customer experience, we strive to provide exceptional products and services to automotive enthusiasts worldwide.
Responsibilities and Essential Duties:
- Provide IT support, ensuring employees have the hardware, software, and technical resources they need.
- Set up and configure new workstations, ensuring smooth onboarding for new hires.
- Maintain and secure company IT infrastructure, including networks, servers, and databases.
- Implement IT security policies and training to protect company data and systems.
- Support internal users by managing access controls and ensuring endpoint security.
- Stay up-to-date with industry trends and assess how new technologies can benefit the company.
- Work closely with teams across the company to align IT solutions with business needs.
- Foster a culture of continuous improvement, teamwork, and respect.
Preferred Qualifications, Skills, and Competencies:
- Prior experience in an IT support or help desk role.
- Knowledge of networking concepts (IP addresses, DNS, VPN, etc.).
- Experience setting up and maintaining Linux and Windows Virtual Machines.
- Strong problem-solving skills and a customer-first mindset.
- Familiarity with user access management and hardware provisioning.
- A team player who values collaboration and continuous learning.
iE Values and Expected Behaviors:
Team members are expected to support the organization's vision and culture by following the employee handbook and exemplifying the company's core values:
- Can-do Attitude: We show grit and perseverance. We lean into every challenge and get it done.
- Fearlessness: We're bold and unafraid to fail. We take risks and revel in crushing competitors.
- Mastery of Craft: We strive to be the best at what we do. We continually learn and hone our skills.
- Next-Level CX: We sweat the details and prioritize customers in everything we do.
- Greater Good: We think bigger than ourselves. We act with respect and make smart long-term decisions.
Salary : $18 - $25
