Account Executive (Hybrid)

What does the Account Executive do?

The Account Executive will be a part of a team responsible for managing a high volume of projects from job initiation to final execution and must have experience supporting account teams and clients. The Account Executive must work well under pressure, display strong communication skills, and employ a keen attention to detail.

We value what makes you, you

IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS.

Who are you?

You think critically and solve problems. You can handle a variety of tasks and work on multiple projects at once.

Additionally, you embody the IMS principles of Passion, Collaboration, Integrity, Inventiveness, and Proactivity. You will be part of a team that strives to provide excellent service and thought leadership to our clients and want to bring your best to the organization and see your work brought to life.

What's the opportunity?

We are seeking a dynamic and motivated Account Executive to join our team. In this role, you will manage a high volume of projects from initiation to final execution while supporting account teams and clients. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a keen attention to detail.

Key Responsibilities :

• Act as the primary liaison between IMS internal teams and clients, fostering strong, credible relationships.
• Field day-to-day inquiries from clients and internal teams, providing effective, customer-focused resolutions.
• Deliver superior service to clients, ensuring clear and consistent communication regarding project status and requirements.
• Assist in setting up and managing program elements within IMS operating systems and web-based ordering sites.
• Ensure timely project execution, adhering to timelines and budgets across all projects.
• Maintain and prepare weekly project reports for review with clients and internal teams.
• Proactively address client issues or concerns, ensuring smooth project delivery.
• Track the status of items and readiness for program execution.
• Provide back-up support for team members and assist with special assignments as needed.
• Assist in the job reconciliation process and preparation for client invoicing.
• Lead by example and foster a continuous improvement mindset with a positive, solution-oriented approach.
• Support other projects as assigned by the Account Director.

The skills and experience you have

Qualifications :

Preferred Qualifications :

What we offer

In addition to playing an important role at IMS, you'll receive :

Who we are

IMS represents leading brands at the point of purchase - in store, online, and behind the scenes - including digital and traditional signage, print and POP, branded merchandise, and more. Our marketplace is solution agnostic, so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning, procurement, freight, warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing vision into a reality. Visit us at : www.IMSretail.com.

IMS is wholly owned by Omnicom Group (NYSE : OMC), an inter-connected global network of leading marketing communication companies offering a diverse, comprehensive range of marketing solutions spanning brand advertising, customer relationship management, media planning and buying services, public relations and numerous specialty communications services to drive bottom line results for its clients (www.omnicomgroup.com).

A note to candidates

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that's okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

IMS is an Equal Opportunity Employer

Salary Range for this job is $50k to $58k - The salary range provided in this job posting is an estimate based on market data and internal equity. Final compensation will be determined based on knowledge, skills, experience, location, and other relevant factors, such as certain certifications that may be desired for this role.

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Salary : $50,000 - $58,000