System Implementation & Administrator

Title: HCP Engagement System Implementation & Administrator

Location: Cambridge, MA

Duration: 12 Months

Shift & Timing: 07:30 AM to 04:00 PM MST

Job Description:

• Company is seeking a highly skilled and motivated contract employee to oversee the implementation of our Healthcare Professional (HCP) Engagement System and manage the system as the System Administrator once it is implemented.
• The ideal candidate will have experience in system implementation, project management, and system administration, with a strong understanding of compliance and regulatory requirements related to HCP engagements.

Key Responsibilities:

• Implementation Phase:
• Project Management:
• Lead the implementation of the Global HCP Engagement System
• Develop and maintain a detailed project plan, including timelines, milestones, and deliverables.
• Coordinate with internal stakeholders, including IT, Compliance, Legal, and the broader business teams, to ensure alignment and successful implementation.
• Coordinate with the vendor to ensure that all technical and functional requirements are met, and that the system is configured correctly.
• Training
• Assist in development of training materials and sessions for end-users to ensure they are proficient in using the new system.

Post-Implementation Phase:

System Administration:

• System Maintenance:
• Serve as the primary System Administrator for the HCP Engagement System, responsible for ongoing maintenance, updates, and troubleshooting.
• Monitor system performance and address any issues or bugs promptly.
• User Support:
• Provide ongoing support to end-users, addressing any questions or issues they may have with the system.
• Conduct regular training sessions and refresher courses to ensure continued user proficiency.
• Enhancements and Improvements
• Gather feedback from users to continuously improve system functionality and user experience
• Skills:
• Proven experience in system implementation and project management.
• Strong understanding of compliance and regulatory requirements related to HCP engagements.
• Proficiency in system administration and data management.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Strong analytical and problem-solving skills.
• Detail-oriented and highly organized.
• Experience in the pharmaceutical or biotechnology industry.
• Familiarity with HCP engagement systems and related software.
• Project management certification (e.g., PMP) is a plus.

Education:

• Bachelor's degree in Business, Information Technology, or a related field.

If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I’d be happy to extend to you if they turn out to be a great fit for my client.

Thank you for your time and for your consideration. I look forward to hearing from you.