Demo

Customer Service

Integrity Trade Services
Mokena, IL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

Job Description

Job Description

Customer Service - $17 / Hr.

This position is temporary with an opportunity to be hired full-time.

Integrity Trade Services is hiring a Customer Service Representative   for our manufacturing client to start at $17 / hr. Receive comprehensive benefits through ITS upon hire!

Responsibilities :

The Customer Service Representative will be responsible for maintaining relationships with all existing and new customers.

  • Maintain thorough knowledge of company product line, including product specifications, standard operating procedures, prices, and promotions.
  • Responsible for making showroom stays neat, organized, and safe.
  • Read and analyze room layouts from customers and get codes of products from these layouts.
  • Enter orders into the system and verify order is completed to customer’s satisfaction.
  • Collect payments from customers and review customers’ accounts regularly.
  • Recognize parts codes and sizes.  Assist customers with returns and replacements.
  • Maintain and organize customer files and records.
  • Attend all training classes and networking events as needed.  Assist with event preparation and implementation.

Location : Mokena, IL

Schedule / Shift Details

  • 8 : 00 am to 5 : 00 pm Mon- Fri
  • Qualifications

  • High School Diploma or equivalent
  • Minimum of 2 years Customer Service experience
  • Bilingual (English / Spanish) preferred
  • Experience with Order Entry programs and CRM system, such as QuickBooks, Fishbowl, NetSuite.
  • Proficient in Microsoft Office
  • Knowledge of interior design software, such as 2020, Pro Kitchen is a plus
  • Overall sense of interior design a plus
  • Why choose Integrity Trade Services?

    At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance.

    Interested? Want to Learn More?

    Please visit our website at www.itsstaffing.com

    The next step would be to come to our office to interview with a Recruiter.

    We do walk-in interviews :

  • Tuesdays from 9 : 00 am to 11 : 00 am
  • Wednesdays from 1 : 00 pm to 3 : 00 pm
  • Thursdays between 9 : 00 am and 11 : 00 am
  • Please have proper identification with you as well as your current resume.  We look forward to meeting you.

    Integrity Trade Services

    18324 West Creek Drive

    Tinley Park, IL 60477

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    About Us

    Integrity Trade Services’s core philosophy is “Staffing you can trust”.

    The nucleus of this philosophy consists of an intense focus on safety, honesty, fairness and integrity.  Quite simply, if we wouldn’t do a job ourselves, we wouldn’t post it.  Fast-growing and well-connected to the industry, we’re intent on providing jobs that get you to work quickly, safely, and that compensate you fairly for a job well done.

    Salary : $17

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