Responsibilities

• Leadership: Lead and manage the project training team, providing guidance, support, and professional development opportunities.
• Strategic Planning: Develop and implement strategic training plans that align with the organization's operational goals.
• Program Development: Oversee the design and development of comprehensive training programs tailored to various operational projects.
• Training Delivery: Ensure effective delivery of training through various methods, including classroom sessions, virtual training, and on-the-job coaching.
• Needs Assessment: Conduct regular assessments to identify training needs and gaps in employee knowledge and skills.
• Evaluation: Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
• Collaboration: Work closely with senior management, project managers, and department heads to ensure training initiatives support operational objectives.
• Innovation: Stay updated on the latest trends and best practices in training and development, incorporating innovative approaches into training programs.

Qualifications

• Education: Bachelor's degree in Education, Business Administration, Human Resources, or a related field is preferred.
• Experience: Minimum of 5 years of experience in training and development, with at least 3 years in a managerial role.
• Skills:
  • Strong leadership and management skills.
  • Excellent communication and presentation abilities.
  • Proficiency in Learning Management Systems (LMS) and other training tools.
  • Strong organizational and project management skills.
  • Ability to work collaboratively with diverse teams.

• Preferred Qualifications:

• Certification in training and development (e.g., CPTD, ATD).
• Experience with virtual training platforms.
• Knowledge of industry-specific regulations and standards.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.