What are the responsibilities and job description for the Cash Applications Specialist position at IntePros?
We are seeking a detail-oriented and analytical Cash Applications Specialist to join our leading Healthcare client in Center City. This role is responsible for accurately identifying, processing, and reconciling premium and non-premium payments while ensuring compliance with internal controls and regulatory guidelines. The ideal candidate will collaborate with cross-functional teams, including Accounting, Billing, and Accounts Receivable, to resolve payment discrepancies and enhance overall efficiency.
Key Responsibilities :
- Accurately identify and input premium and non-premium payments into relevant systems using established procedures.
- Perform quality cross-checks to ensure the accuracy and integrity of data entered.
- Adhere to departmental MAR controls to maintain compliance and process integrity.
- Research payments received in-house or via bank imaging tools, resolving discrepancies as needed.
- Work closely with internal teams (Accounting, Billing, AR) to ensure payments are properly allocated and reconciled.
- Build and maintain relationships with external business partners and bank vendors to facilitate payment issue resolution.
- Meet critical deadlines for payment research and application, ensuring all Service Level Agreements (SLAs) are achieved.
- Manage batching and prepping of incoming mail in compliance with internal controls.
- Process and resolve daily exception reports, particularly during peak periods such as Open Enrollment.
- Understand various payment adjustments and their impact on customers.
- Analyze and interpret data trends to proactively resolve payment issues.
- Maintain departmental production and quality metrics while identifying opportunities for process improvements.
- Transmit checks via Remote Deposit Capture (RDC) & Virtual Lockbox, ensuring appropriate reporting.
Qualifications :
