Audio Visual System Specialist

Company Overview:
Inter Technologies Corporation (ITC) is a rapidly growing family-owned business specializing in expert audio-visual integration services. Our adaptable structure enables us to complete large-scale installations throughout the United States, Canada, and Mexico.

Job Description:
As a Travel Field AV Engineer with ITC, you will be responsible for directing, installing, programming, commissioning, and trouble-shooting electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program.

Key Responsibilities:

• System Installation & Integration
• Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring.
• Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems.
• Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.).
• Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics.
• Collaborate with network engineers to integrate AV equipment with IT infrastructure.
• Testing & Troubleshooting
• Perform system commissioning, ensuring proper calibration and functionality of audio and video systems.
• Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting.
• Diagnose and resolve issues related to hardware, software, and networking.
• Provide on-site or remote support for escalated service issues.
• Client Interaction & Documentation
• Serve as an on-site liaison with clients, providing training and guidance on AV system operation.
• Document system configurations, wiring diagrams, and punch lists for project completion.
• Maintain service logs, test reports, and installation notes in project documentation platforms.
• Compliance & Safety
• Adhere to OSHA and company safety policies when working on-site.
• Follow industry best practices and manufacture guidelines for AV installations.
• Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.).
• Project Coordination & Team Collaboration
• Work closely with project managers to ensure deadlines and project milestones are met.
• Provide feedback on project designs, suggesting improvements or modifications as needed.

Qualifications:
Associate's or Bachelor's degree in AV Technology, Electrical Engineering, IT, or a related field. Certifications: CTS, CTS-I Certification, Crestron, Extron, Dante, Biamp, QSC, preferred. Experience: 3 years of hands-on experience in AV installation, programming, and commissioning. Technical Skills: Proficiency in AV networking, signal flow, and troubleshooting. Experience with AV control system programming (Crestron, AMX, Extron). Understanding of DSP configuration and audio calibration. Soft Skills: Strong problem-solving ability, attention to detail, excellent verbal and written communication skills, and time management.