People Operations & Administrative Specialist

Description

Are you passionate about People Operations, recruiting, and helping others by driving efficiencies and creating positive experiences? Interlink Cloud Advisors is looking for our next full-time People Operations & Administrative Specialist to join our team. 

Reporting to the Director of People Operations, you will play a crucial role in enhancing our team member experiences by managing key processes and supporting our vibrant company culture. If you’re ready to make a meaningful impact and grow your skills across the People Ops/HR Generalist and recruiting spaces, we’d love to hear from you! Please note that this role is an on-site role, located at our headquarters in Mason, Ohio. 

Key Responsibilities

People Operations:

• Serve as the initial contact in responding to general team member questions and requests regarding benefits and policies through a shared inbox
• Own compliance process and tasks for federal, state, and local laws and regulations related to multi-state Income Tax Withholding and Unemployment Insurance Tax registrations 
• Assign policy documents, training, and track completion in HRIS
• Regularly update content within internal SharePoint
• Own tracking of team member life events such as birthdays and anniversaries and proactive gift process management
• Collaborate with cross-functional team for company event planning and execute plans for events
• Run reports, assist with research, and other duties as needed

Benefits: 

• Assist with the administration and coordination of team member benefits programs (such as health insurance, retirement plans, and wellness initiatives), and collaborate with third-party vendors as needed 
• Complete HSA bimonthly deposits and ensure reporting is complete, confidential, and accurate 
• Conduct bimonthly to quarterly audits across 401k and HSA deposits, contributions rates, and benefits premiums to ensure billing matches deductions 
• Accurately maintain team member data within benefits systems and HRIS 

Recruiting, Onboarding, and Offboarding: 

• Coordinate and schedule interviews with hiring teams and candidates while maintaining accurate ATS data
• Own new hire and offboarding processes including initiation of background checks, training and event scheduling, equipment shipping and tracking, survey administration, and records management
• Maintain Recruiting & Office Calendars

Office Coordination:

• Own Catering and DoorDash orders for a variety of in-office events 
• Track, order, and restock office supplies as needed
• Own and communicate delivery and shipment logistics
• Light office maintenance and cleaning (in between cleaning company visits)
• Other administrative duties as needed

Requirements

• 2 years of experience in a similar role, preferably in a fast-paced environment on a small People Operations or HR team
• 2 years of experience using applicant tracking systems and HRIS systems (Paylocity preferred, but not required)
• 1 year of experience administering and enrolling team members in benefits platforms
• 1 year of experience creating and improving processes and documentation 
• 1 year of experience using Excel or databases with formulas for large datasets with strong attention to detail
• Ability to maintain confidentiality and handle sensitive information with the utmost discretion
• Experience in customer support or customer experience will be beneficial in this role but is not required
• Experience managing multiple calendars (Outlook preferred)

Our Benefits

• Medical, Dental, and Vision coverage 
• Flexible schedules, 3 weeks of vacation time annually, 7 paid company holidays, and paid birthday off
• Voluntary supplemental insurances (life, disability, and accident)
• 401(k) with company contribution
• Awarded the 2024 Best Places to Work Winner in Cincinnati by the Business Courier

About Us

Interlink is a nationally recognized IT consulting company, offering the flexibility of a small company while providing stability and benefits usually found at enterprise firms. We work with a people-first mentality, so we look to hire motivated individuals who understand that accomplishing our goals in supporting our clients while having fun is important. At Interlink, we also believe that working in an innovative, fun, and collaborative environment is key to success. As the winner of The Best Places to Work Award three years in a row, we know what it takes to care for our employees and clients. 

We value diversity, equity, innovation, and excellence in everything we do, and we use those values to create a positive and collaborative work environment where everyone can thrive, grow, and make an impact. Interlink is more than just a company; we are a community. You'll enter a supportive, collaborative team where everyone has your back. We celebrate your wins, encourage you during challenges (both personal and work), and foster connections beyond the office walls. We are looking for people who share our vision and passion for making a difference. If you are ready to join a team of talented and driven professionals who love what they do, you are in the right place.  

Get to know more about us and our company culture

Interlink Cloud Advisors is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.