What are the responsibilities and job description for the Front Office Float position at Intermountain Eye & Laser Centers?
Intermountain Eye Centers is a private ophthalmology practice . With five locations in Boise, Eagle, Meridian and Nampa we are the largest multi-specialty eye-care clinic in Idaho. The mission of Intermountain Eye Centers is to provide the highest quality eye care available anywhere. Our physicians are trained and experienced in the most advanced medical and surgical treatment of eye disease. Our team is what helps us provide an excellent experience to our patients. We try to keep a welcoming and supportive environment within our practice.
Intermountain Eye Centers is looking for an adaptable, outgoing, service-oriented individual to become a part of our team.
Job Description
The Front Office Float will be helping out with different front office duties across our five locations in the Treasure Valley. The day to day will look a little different for this position. This role requires someone who is flexible and willing to help where needed within the five clinics. Some days, this individual will be helping our medical records department and others days will be filling in as a receptionist.
Medical Records - Maintains a record system for patient information, ensures medical records are organized, and is HIPAA compliant. This role is still fast-paced, but with less interactions with patients.
Receptionist - Maintains a good patient flow, helps with patient questions, and provides a professional atmosphere for the clinics.
Job Duties
- Answering calls
- Filing charts
- Pulling charts for upcoming appointments
- Checking-in/out patients
- Triaging patient symptoms
- Entering in patient demographics
- Sending medical records
- Scanning in charts
- Submitting vision insurance
- Collecting co-pays
- Enter patient demographics in computer
- Greeting patients and assisting patients as needed
- Entering outside referrals and calling patients to schedule
- Following HIPAA guidelines
Job Type: Full-time
Pay: From $17.75 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Ophthalmology
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
Ability to Commute:
- Boise, ID (Required)
Ability to Relocate:
- Boise, ID: Relocate before starting work (Required)
Work Location: In person
Salary : $18