What are the responsibilities and job description for the Home Care Access Liaison position at International Community Health Services?
Job Description
Job Description
Join the ICHS Team!
Discover how you can make an impact on people, communities and creating greater health equity.
International Community Health Services (ICHS) is a nationally-recognized federally qualified health center, and for over 50 years ICHS has provided culturally and linguistically appropriate health and wellness services, including increasing health equity for uninsured and medically underserved individuals of all languages and walks of life. We firmly believe that access to quality health care strengthens our families and communities, and promotes a more just society. We take pride in our diverse and inclusive workforce and at ICHS we value respect and support each other so each individual can achieve his or her full potential. We invite you to join us and be inspired by colleagues that share your mission and purpose.
We invite you to watch this video to learn more about working at ICHS.
We offer
- Competitive salary for the Seattle / Puget Sound region
- Share the success” bonuses
- Insurance premiums 100% paid by ICHS
- Paid time off accrual up to 200 hours annually with up to 264 hours rollover year to year
- Automatic 4% retirement contribution
- 9 paid holidays a year, including 2 personal holidays
- Reimbursement for professional licensure
Job Summary
The Home Care Access Liaison coordinates and facilitates the non-clinical activities of in-home participant care by acting as a liaison between the PACE Organization and Contracted Agencies and IP / Caregivers to enable them to focus on quality care and participant satisfaction. Trains agency staff and IPs on the PACE program and ensures compliance with CMS regulations related to Personnel and Service Provision. The Home Care Access Liaison coordinates and maintains IP and outsourced agency caregiver schedules and medical records in collaboration with the Director of Clinical Services and HAWP Nurse; maintains participant confidentiality; maintains a hazard-free work environment. As appropriate, responds to participant requests and complaints; escalates requests / complaints to the appropriate staff as necessary. Works closely with participants, families, visitors, providers and staff to identify needs, answer questions, resolve problems, provide information and follow up. Responsible for coordinating and implementing Plans of Care and SDRs and Grievances according to the appropriate workflows. This position is a member of the Interdisciplinary Team, pursuant to 42 CFR §§ 460.102(b) and (d), as the Home Care Coordinator role.
Education - High school diploma or equivalent.
Experience - Experience working with the elderly, home care agencies, home health agencies or PACE preferred.
Other Requirement(s) - Valid WA State Driver’s License and proof of insurance. Must have active CPR and First Aid Certification, or be willing to obtain it within 1 month of hire.
