Demo

Director IT

International Living Future Institute
Portland, OR Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/9/2025

STATUS : Fulltime exempt

REPORTS TO : COO

LOCATION : Remote United States

Living Future is seeking an IT Director to manage all facets of the organizations  technology infrastructure including its Salesforce instance and other SaaS platforms respond to work submission requests from staff as needed and make sure staff is up to date and trained on any changes made to our technology systems or processes. Living Future operates in an Apple (Mac OS) environment with a fully remote workforce.

Infrastructure

  • Act as a Salesforce Technical Architect and Administrator maintaining and connecting Living Futures various SaaS platforms and managing all technical aspects
  • Configure and maintain user accounts reports custom fields dashboards workflows and other routine tasks in Salesforce and other platforms
  • Establish and document Salesforce best practices
  • Lead major grantfunded technology projects in collaboration with outside consultants including work on a planned 2025 multimillion dollar Federal grant
  • Complete regular internal system audits
  • Manage Living Futures domains in GoDaddy and ensure SSL Certificates are up to date
  • Monitor update and maintain the back end of email marketing software Pardot
  • Assist with the ongoing maintenance of  two Salesforce Experience Cloud sites
  • Articulate design and function considerations tradeoffs benefits and recommendations for technical architecture with Living Future program teams.
  • Work with outsourced front end support to ensure the smooth running of Living Futures web properties
  • Handle the backend of the website including database and server integration
  • Analyze website performance and troubleshoot errors
  • Set up work computer (Apple products) and peripherals for new staff

Support

  • Train and provide technical support to staff on platforms including but not limited to Google Workspace Asana Salesforce Zapier SurveyMonkey Apply Sage Intacct Adobe and Mac OS
  • Manage and execute the IT work request submission forms in Asana
  • Research review recommend test implement project manage and train staff on technology solutions to meet new and evolving organizational needs while working within budgetary requirements typical of nonprofit organizations
  • Help to provide data access and transition support from departing employees to departmental leads and new hires in instances of staff transitions
  • Collaborate with various teams to translate business requirements into Salesforce features functionality and processes
  • Respond to issues change requests and other administrative needs of Salesforce & Pardot end users
  • Administrative

  • Submit all IT purchase requests
  • Manage and submit IT expense reports through Fyle
  • Monitor IT credit card and work with the Finance department to ensure purchases stay within the scope of the Technology budget
  • Qualifications :

    We know that you may not have all the skills listed below and we encourage you to apply if you meet the majority of the requirements.

  • Bachelors Degree in Computer Science Engineering or related discipline or equivalent combination of work experience and education
  • Enterprise architecture skills including application information and infrastructure
  • 5 years Salesforce experience with an emphasis on data architecture connecting multiple SaaS platforms
  • 3 years demonstrated experience project managing multiple technology solutions
  • Previous experience providing enterprisewide strategic technology direction and architecture vision for a large portfolio
  • Experience managing technology for a fully remote workforce
  • Experience in systems planning design development and maintenance
  • Excellent communication skills to both technical and nontechnical audiences
  • DESIRED CERTIFICATIONS / Experience

  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified System Architect
  • Salesforce Data Architecture and Management Designer
  • Salesforce Certified Pardot Consultant
  • Absorb (or equivalent LMS) Administrator / API experience
  • Advanced DNS administration experience
  • Advanced HTML / CSS experience
  • Cvent (or equivalent event registration platform) Administrator / API experience
  • FormAssembly Administrator / API Experience
  • Google Workspace Administrator experience
  • Stripe (or equivalent payment platform) Administrator / API experience
  • Ubiquity UniFi AP deployment and management
  • Intermediate to Advanced Experience with Zapier
  • Experience with macOS
  • Additional Information :

    Our mission at Living Future is to build a future that is socially just culturally rich and ecologically restorative. We are committed to that vision within our organization and work to create a team that is equitable inclusive and diverse by hiring and supporting staff from a wide variety of backgrounds. We are committed as an organization to foster better cultural competency equity and diversity within our culture and policies and work to support staff in every phase of their career. We are committed to providing reasonable accommodations throughout the application and interview process. If you require any accommodations please reach out to us at employment at livingfuture.

    The salary range for this position is $82343 to $89987 and is supplemented by our generous benefits package that includes employerpaid health dental and vision insurance for employees and dependents as well as employee life insurance shortterm disability and a 403(b) retirement plan. Annual time off benefits include three weeks of paid annual leave 12 days of sick leave 19 days of paid holidays and paid volunteer time. Living Future offers a collaborative teamoriented and missiondriven remotefirst workplace with staff distributed across the United States. We offer a $50 / month stipend to offset home internet costs.

    Please include a resume and cover letter with your application. The position will remain open until filled. We will begin reviewing applicants on January 21 2025 .

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Children Activity,Information Management,Airbus,Content Writing,Application Development,Dns

    Experience : years

    Vacancy : 1

    Salary : $82,343 - $89,987

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