What are the responsibilities and job description for the Inside Sales Representative - Products position at Interroll Corporation?
ABOUT INTERROLL:
The Interroll Group is one of the world’s leading specialists within the field of internal logistics. Headquartered in Switzerland, the exchange-listed company employs around 1,600 people at 31 enterprises around the globe. Among the company’s 23,000 customers worldwide are plant manufacturers, system integrators and equipment manufacturers. Our Products are in daily use by global brands everyone knows, like Amazon, Bosch, Coca-Cola, DHL, Procter & Gamble, Red Bull, Siemens, Walmart and Yamaha (Motorcycles). In addition, Interroll initiates global research projects for logistics efficiency and is actively supporting industry associations for standards or better use of resources.
PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION:
To represent and operate within the company’s product sales department in an organized, professional, profitable, and customer focused way with alignment to the company’s operational objective.
ESSENTIAL TASKS AND RESPONSIBILITIES:
The following job functions are not all-inclusive. The Associate will be required to perform other job-related tasks/responsibilities requested by the supervisor. Job duties may change as required by needs of company.
1. Focus on sustaining and expanding the product lines and all tasks associated
2. Maintain and foster existing key accounts in conjunction with the sales managers and other departments
3. Quote and order entry for assigned products and customers in SAP
4. Identify and develop solutions for new applications using application data sheets, drawings, pictures, and customer questioning
5. Identify customer problems and areas for opportunity for new product sales
6. Prepare quotations with standard and custom products and solutions
7. Maintain or exceed standard quotation and detailed proposal lead time goals
8. Take phone calls and emails from customers and repair shops to assist with product problems and opportunities
9. Strategize on how to create new sales and new customers
10. Look at trends and help maintain appropriate inventory stock levels, will involve working with production and purchasing
11. Work with team mates to balance work loads to make fastest delivery for customer requests
12. Complete all required sales and project reporting on time and with accuracy
13. Potential for travel up to 30%, Customer visits, Trainings, meetings, lunch and learns
14. Participate in all sales and project meetings
15. All other responsibilities as assigned
REQUIRED QUALIFICATIONS:
1. Possess and display Interroll’s Values at all times:
a. Long term thinking
b. Committed to Excellence
c. Always respectful
d. Passionate about customers
2. 4 year degree in business related concentration
3. Mechanical aptitude, experience with technical products or mechanical devices
4. Possess the ability to read and interpret documents such as blueprints, technical procedures, and regulations.
5. Possess advanced communication skills and the ability to write reports and correspondence
6. Possess the ability to effectively present information and respond to questions from managers, clients, and customers
7. Self-motivated, able to work unsupervised and manage time effectively
8. Advanced computer proficiency including Microsoft Office, SAP experience a plus
9. Ability to understand, interpret and discuss detailed engineering drawings
10. Ability to assess application needs and provide solutions with custom products
11. Possess good judgment and decision-making ability
12. Effectively present information and respond to questions from groups of people
13. Ability to solve math problems and understand calculations
14. Advanced written and oral communication skills
PHYSICAL DEMANDS:
While performing the functions of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel and talk or hear. The employee is required to frequently reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel or crouch. The employee must occasionally lift, and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
