Account Admin Associate

Overview

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. 

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

Essential Job Summary:

The position of Account Admin Associate is an opportunity for the right individual to join a growing team.  Reporting to the Data Admin Supervisor, the purpose of this position is to be a primary point of contact for our internal sales team, as well as the liaison between other departments, including billing, operations and sales.  The right candidate will blend a sense of ownership with strong communication skills. The position is based on a 40-hour work week.  The position will ultimately be hybrid with 4 weekdays in our Teaneck, NJ office.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Receive and process incoming requests from sales representatives
• Collaborate with the billing, customer service, and operations teams to manage customer and sales requests
• Process data changes and new customer accounts in a timely manner
• Manage complex situations and respond promptly to service requests to meet customer and sales commitments
• Work quickly and efficiently in a fast-paced environment
• Process sales orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and inquiries
• Able to deal with frequent changes in the work environment throughout company expansion
• Additional duties as assigned

Requirements and Qualifications:

• 1 years of professional business experience (including college internships)
• Strong technical/computer skills, including MS Office products (Excel, Word, Outlook), Tower and Salesforce is a plus
• Excellent verbal and written communication skills
• Strong customer focus; ability to provide superior customer service to internal and external customers
• Ability to work comfortably and professionally in a dynamic and collaborative environment
• Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
• Ability to work a flexible schedule, including overtime, to meet business and workgroup needs
• Fluency in English required
• Strict attention to detail and data accuracy

Additional Information

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum

Salary Range Maximum

Salary : $25