What are the responsibilities and job description for the Client Service Representative - Entry Level position at Invictus Marketing Solutions?
We are looking for a motivated and enthusiastic Client Service Representative to join our dynamic team! This entry-level position is ideal for individuals eager to start their career in customer service and develop valuable skills in client relations . As a Client Service Representative , you will play a vital role in ensuring client satisfaction and supporting our business goals.
Key Responsibilities :
- Client Interaction : Serve as the first point of contact for clients, answering inquiries and providing accurate information about our products and services.
- Problem Resolution : Assist clients in resolving issues efficiently to ensure a positive experience .
- Account Management : Maintain accurate and confidential client records and databases.
- Team Collaboration : Work with other departments to ensure smooth communication and efficient service delivery.
- Feedback Collection : Gather client feedback to provide insights that improve service quality and customer satisfaction .
Qualifications :
What We Offer :
