What are the responsibilities and job description for the Client Service Representative - Entry Level position at Invictus?
At Invictus, providing outstanding service to our clients is at the heart of our business. Our Client Service team drives our success, and we are currently seeking a motivated Entry-Level Client Representative to join our growing team.
In this role, you'll play an important part in overseeing and facilitating brand development strategies for our clients in the local area. Your primary responsibilities will include engaging with customers, addressing inquiries about our nonprofit partners, implementing revenue-boosting strategies, tracking campaign performance, and much more.
Key Responsibilities for an Entry-Level Client Representative:
- Participate in hands-on training programs to gain essential skills for managing client campaigns and driving business growth.
- Interact directly with target audiences to elevate brand visibility and build strong, lasting customer relationships.
- Represent clients at engaging pop-up events to enhance brand awareness, visibility, and revenue.
- Advocate for both Invictus and our clients by maintaining a positive brand image at all times.
- Follow all company and client standards to deliver exceptional service and achieve excellence in every campaign.
- Gain in-depth knowledge of our clients’ missions, success stories, and future goals to effectively communicate their value.
- Monitor and analyze campaign results, compile feedback, and suggest improvements for enhanced performance.
Qualifications:
- Education: An associate degree or equivalent is preferred but not required.
- Goal-Oriented: Self-motivated with a strong drive to meet and exceed set goals, while demonstrating problem-solving skills.
- Team Player: Ability to work collaboratively in a fast-paced environment and meet team objectives.
- Growth-Oriented: A passion for professional development and a strong desire to expand your knowledge and skills.
Benefits Include:
- Dynamic Work Environment: A fun, energetic atmosphere that fosters creativity and teamwork.
- Ongoing Professional Development: Continuous training and mentoring to help you advance in your career.
- Competitive Compensation: A pay structure that includes performance-based incentives to reward your hard work.
- Merit-Based Career Growth: Opportunity for advancement with a clear path toward leadership roles.
Salary : $18 - $24
