What are the responsibilities and job description for the Help Desk Intern position at INX International Ink Co.?
Company Description
In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We’re globally recognized for our innovation, and we’re A Great Place to Work-Certified™ company!
INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more.
Investing in and protecting our employees is the key to our success. Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members.
We’re actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets.
Join us in coloring a safe and sustainable future!
Job Description
This role offers a rate of $22.00 per hour at this location. The compensation is fixed and does not vary based on qualifications.
We are seeking a qualified Help Desk Intern for our corporate office. You will work with an excellent corporate team, as well as with outstanding employees and managers throughout our locations in the U.S. As a Help Desk Intern, you will be responsible for:
- Providing technical assistance and support related to hardware, software, networking, and other computer-related technologies
- Providing good customer service and support in a timely and professional manner
- Documenting troubleshooting steps in ticketing software
- Evaluating and troubleshooting IT issues that arise
Qualifications
To perform your job as expected, you will be required to:
- Have excellent customer service skills.
- Be detail-oriented
- Show experience with Windows operating systems, Office 365, and general desktop applications
- Demonstrate the ability to multi-task
- Have the ability to lift and/or carry up to 35 lbs
In addition to these qualifications, we will consider it a plus if you have:
- Networking experience on a LAN/WAN environment
- Windows 10/11 skills
Additional Information
Embark on your Colorful Career with us!
We require post-offer, pre-employment drug screens, physicals, and background checks.
Equal Opportunity Employer: disability/veteran.
Salary : $22
