Demo

Customer Experience Associate

IOT Partners LLC
Cary, NC Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/21/2025
Job Summary:

The Customer Experience Associate role at IOT Partners LLC is responsible for delivering outstanding customer service and sales experiences. You will be the point of contact for customers, addressing their queries and resolving issues in a timely and professional manner. Your goal is to ensure that every customer leaves our store feeling valued and satisfied.

Key Responsibilities:
  • Approach service and sales needs with patience, honesty, and empathy.
  • Become skilled with digital tools in interactions and onboarding.
  • Complete training on Metro by T-Mobile's in-store experience, new skills, and processes.

Requirements:
Desire to be a part of the game-changing Metro by T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices.

Benefits:
Employee discount. Opportunities for higher positions. Shift flexibility.

About Us:
IOT Partners LLC is based in Pompano Beach, Florida, and assists Metro by T-Mobile in selling and supporting its services through the Metro by T-Mobile brand.

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