What are the responsibilities and job description for the Customer Experience Associate - Automotive position at WIRES,Inc?
Company Overview
WIRES, Inc is a premier custom car and truck store created by passionate automotive enthusiasts. Our mission is to provide exceptional mobile electronics and accessories, ensuring every vehicle reflects the owner's unique style. With a dedicated team of professionals, we offer comprehensive services from design to installation, delivering a personalized experience for every customer.
Summary
As a Product Specialist at WIRES, Inc, you will play a pivotal role in guiding customers through our extensive range of automotive products and services. This position is essential for enhancing customer satisfaction and driving sales by providing expert knowledge and personalized recommendations tailored to each client's needs.
Responsibilities
- Engage with customers to understand their automotive needs and preferences.
- Provide expert advice on product selection and installation options.
- Demonstrate product features and benefits to enhance customer understanding.
- Manage the sales process from initial contact through to closing the sale.
- Collaborate with the installation team to ensure seamless service delivery.
- Maintain up-to-date knowledge of industry trends and new technologies in mobile electronics.
- Ensure an organized and welcoming retail environment that showcases our offerings effectively.
Qualifications
- Proven experience in sale. service advisor or as a product specialist in the automotive industry.
- Strong customer service skills with a focus on building lasting relationships.
- Excellent communication skills, both verbal and written, including public speaking capabilities.
- Organizational skills to manage multiple customer inquiries effectively.
- Familiarity with mobile electronics and automotive accessories is highly desirable.
If you're ready to turn your passion for cars into a rewarding career where you can make a difference in customers' lives, apply now to join our enthusiastic team at WIRES, Inc!
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $30,000 - $60,000