What are the responsibilities and job description for the Lead Program Manager position at IQVIA?
Job Overview
You will be responsible for the overall performance and success of the multi-component IT solution implementation project including day-to-day team and task management, deliverables, customer relationship management, customer and internal reporting, scope and cost control, and issue resolution.
Essential Functions
Manages the overall performance, quality, schedule, and cost of the contract
Lead teams using an Agile methodology, across multiple interrelated project workstreams to ensure their deliverables are coordinated, on budget and on time
Analyzes business needs and works with cross functional (technical & non-technical) teams to deliver enterprise solutions focusing on enterprise data warehousing, AI /ML model application, data management (e.g. data cleanse, wrangle, model set up, testing, deployment), API integration etc.
Self-motivator with ability to work as part of a team or independently with little supervision or direction
Gathers, defines, and tracks requirements, coordinates and facilitates meetings and technical discussions, and translates and briefs technical concepts and requirements to non-technical audiences including client users, vendor partners and other stakeholders
Ability to balance and prioritize many diverse tasks at once
Ability to establish working relations at all organizational levels and to diplomatically and effectively work with government and program office stakeholders
Provides technical and financial reports in order to document progress to the client and vendor partners
Manages and ensures all project issues are resolved promptly to avoid negative impact to the budget or schedule
Works together with the engagement manager to ensure client satisfaction and delivery quality
Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance
Qualifications
Bachelor's degree required
10 years of experience with leading delivery in complex customer environments, including software development and modernization efforts with a focus on forward-leaning tech, including cloud, automation platforms, enterprise data, and open-source tech stacks
5 years experience managing large IT projects following Agile and DevSecOps practices
Experience designing and deploying web, internet and cloud technologies, understanding of systems engineering life-cycle management
Experience leading implementation of technical / complex programs or projects
Background overseeing all functions, personnel, and contract deliverables of a major initiative for at least three years
Experience managing a portfolio of IT projects focused on data warehousing, data analytics, business intelligence, data management platform modernization
Working within an Agile environment
Experience creating project management documentation, such as Project Charters, Project Management Plans, metrics, roadmaps, etc
Translating and presenting technical concepts to non-technical audience, including client users, vendor partners, and other stakeholders
Proven track record of delivering IT projects on time and on budget and experience in controlling cost without compromising client delivery
Experience working in cloud environment such as Microsoft Azure
Experience leading teams of 20 staff for government or commercial customers
Experience with setting up and providing O&M support after solution stand up
In-depth understanding of healthcare data assets, data management technologies, and healthcare technology solutions would be a plus
Preferred Qualifications
Master's Degree in Computer Science, Business administration or a related field
Agile Scrum Master certified
Project Management Professional (PMP) certified
Demonstrated experience using JIRA
Other Requirements
Able to Travel 10 %
Able to obtain Public Trust
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at [ Link removed ] - Click here to apply to Lead Program Manager
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. [ Link removed ] - Click here to apply to Lead Program Manager the COVID-19 virus continues to evolve, IQVIAs ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. [ Link removed ] - Click here to apply to Lead Program Manager Minorities/Females/Protected Veterans/Disabled
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