What are the responsibilities and job description for the Retail Project Manager position at ISLAND ENERGY SERVICES, LLC?
IES is currently seeking a Retail Project Manager to join our team! Under the general supervision of the Vice President Retail Marketing and Community Relations (VPRMCR), the Retail Project Manager (RPM) is expected to have a proficient understanding of project life cycle methodology; Initiating, Planning, Executing, Monitoring and Controlling and Closing. In addition, position is expected to provide project management expertise in task management, resource allocation, budget management, contracts and stakeholder communications for a network of retail service stations and convenience stores state‐wide. Must have a proven track record of completing projects on time, within budget and according to defined scope of work. Prior project management experience in retail operations, manufacturing, engineering or construction industries is a plus.
Desired competencies include: Familiarity with retail service stations and convenience store assets and operations preferred or equivalent similar experience with commercial retail businesses. Incumbent must be able to innovate and create using critical thinking skills with a high degree of accuracy and attention to detail. Ideal candidate must be able to establish priorities under tight deadlines and have a proven history as a motivated, self‐starter who can drive multiple projects and priorities within a fast‐paced environment.
MAJOR RESPONSIBILITIES include but not limited to:
Strategic Planning and Execution:
Develop and manage Retail strategic initiatives, projects, system upgrades and other construction projects using S.M.A.R.T. goals and objectives to position Texaco as the number one branded fuel in Hawai’i (by volume). PM will work with key stakeholders through collaboration and open dialogue.
Manage and lead Retail trade‐class conversions; Retailer Owned Retailer Operated (RORO) and Company Owned Retailer Operated (CORO) to Company Owned Company Operated (COCO) stations. Create, drive and execute deliverables with a focus on completing trade‐class conversions, on time, within budget and approved scope of work.
Work closely with Operations, Facility Maintenance, IT and other key stakeholders to ensure all project tasks have been completed including the management of punch‐list post conversion items.
Ensure standard operating procedures and all regulatory requirements are followed.
Provide communications, documentation, procedures and assist with training for newly installed systems,
processes or equipment.
Project Management (PM) Leadership:
Provide PM support to Leadership and other Project Teams. Work with other cross‐functional teams to ensure a successful outcome (project communications; delays, budget concerns, hand‐offs, dependencies and issues).
Responsible for root cause analysis on areas for improvement. Initiate change management tools and resources to efficiently complete and deliver projects.
Proactively contribute to COCO operations by providing updates, i.e., operating standards, policies and guidelines.
Business Growth Opportunities:
Canvas, research and analyze business growth opportunities with key stakeholders.
Continually look for innovative ways to projects that improve efficiency/reliability, increase safety, reduce costs, improve the customer experience or enhance the Texaco and AMA brands as the premier retailer of fuels and convenience services to the motoring customers.
OTHER DUTIES
Manage retail excellence program, working closely with BCs and COCO Operations Team.
Champions safety, reliability and incident and injury free operations. Maintains commitment to a high standard of safety, complies with all safety laws and IES safety policies/rules, and reports actual and potential safety violations to appropriate management personnel. As a supervisor, trains, mentors and coaches employees regarding safe work practices and documentation. Reports any unsafe or hazardous condition and initiates corrective action.
Teamwork – Collaborate with COCO Operations team, Business Consultants and Business Development staff to ensure business results are delivered on time, within budget and with a high degree of quality. Works effectively with coworkers and others by sharing ideas in a constructive, positive manner, listening to and objectively considering ideas and suggestions from others, keeping commitments, keeping others informed of work progress and issues; addressing problems and issues constructively to find mutually acceptable and practical solutions, and respecting the diversity of the IES workforce in actions, words, and deeds.
Requires neighbor island travel on occasion.
MINIMUM QUALIFICATIONS & SKILLS
Five to seven years of progressively responsible experience in project management roles. Proven experience in multi‐tasking of work projects.
Bachelor of Arts degree in Business Management, Communications, Engineering or Construction Management.
Project Management Professional (PMP) certification is a plus.
Prior experience with software applications: Taiga, PDI or other software specifically used in Retail petroleum operations.
Strong sense of urgency with a high degree of proven Project Management execution.
Ability to uphold to strict ethical standards: integrity, objectivity, and confidentiality consistent with the Island Way (attached)
Safety and Security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
Ability to analyze data and use it to make informed decisions that benefit the business.
Ability to maintain automated and manual record keeping systems.
Strong sense of team spirit and ability to transfer it to others.
Demonstrated ability to work independently.
Demonstrated ability to evaluate information and exercise good judgment in making decisions.
Demonstrated ability to maintain high level of confidentiality. Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information as appropriate.
People Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. Ability to provide excellent customer service and customer relations.
Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Proficient Microsoft Office Suite skills, including editing and proofreading.
Proficient in Microsoft Project Management software or similar program(s).
Proficient with Excel, Adobe Suite, including Adobe Photoshop, Adobe Illustrator, Adobe In‐Design and Adobe Pro.
OTHER REQUIREMENTS
Willingness to commit to The Island Way (IES core values of): Kīnā’ole, Aloha, Lōkahi and Ho’ohana
Pass background check including periodic job-related physical abilities testing as required.
Must be able to obtain a Transportation Worker Identification Card (TWIC) within sixty days of hire.
This is a safety sensitive position and random drug testing is required.
Valid driver’s license with clean abstract.
Willingness to devote the time as needed to meet task deadlines including after‐hours and weekends as needed.
Willingness to undertake personal and professional growth to increase ability to be a consistent contributor to the success of IES Retail.
This is not a remote or hybrid position. Position requires in‐person attendance.
PAY & BENEFITS
Island Energy Services offers a competitive salary that commensurate with qualifications and experience. The hiring salary range for this position is $100,00 to $125,000. IES offers a comprehensive health and welfare package to include up to full family medical, dental and vision from day one of employment, paid vacation, paid sick leave, holidays, 401k plus generous employer matching, group life and AD&D, supplemental voluntary insurance options, flexible spending, and much more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual physical requirements are:
Ability to regularly sit.
Frequently use hands, hands to finger, handle, or feel objects, tools or controls to talk or hear.
Frequently required to stand; walk; reach with hands and arms; and stoop, kneel, crouch or crawl.
Frequently lift and/or move up to 50 pounds and occasionally lift and /or move up to 30 pounds.
Specific vision abilities required by this job include close vision, color vision, depth perception and the ability to adjust focus.
Salary : $100,000 - $125,000