SR. IT Project Manager

Join iSphere as a Strategic Leader in Austin, TX

iSphere invites you to embark on a transformative 4-month journey in Austin, TX, where you will lead the coordination and implementation of a cutting-edge vendor platform. This opportunity is perfect for those with a passion for project management, stakeholder engagement, and technical coordination, ensuring a seamless onboarding experience.

Key Responsibilities

• Vendor Coordination & Implementation Support
  • Be the central point of contact between the Office of the Attorney General (OAG) and the vendor during platform onboarding.
  • Collaborate with the vendor for a structured and phased rollout across all participating counties.
  • Assist in requirements gathering, troubleshooting, and process refinement for county onboarding.
• Stakeholder Engagement
  • Ensure clear communication and alignment of expectations with stakeholders.
  • Identify and document key contacts, technical resources, and system capabilities.
  • Conduct regular meetings, workshops, and status updates to track progress.
• Technical Integration & Platform Interfacing
  • Support stakeholders in platform integration, including file uploads, settings configuration, or API usage.
  • Understand existing systems and liaise with technical teams to align data formats, transmission methods, and security protocols with project requirements.
• Project Coordination & Execution
  • Develop and maintain a detailed project plan, ensuring tasks, timelines, and milestones are met.
  • Track and mitigate risks, escalating issues as needed to maintain project continuity.
  • Coordinate testing, training, and knowledge transfer activities for users.
• Process Documentation & Reporting
  • Maintain comprehensive documentation of onboarding processes, technical workflows, and county-specific configurations.
  • Provide regular reports and updates to agency leadership on project status, risks, and key decisions.
  • Capture lessons learned throughout the project.
• Issue Resolution & Troubleshooting
  • Act as a liaison between stakeholders and the vendor to resolve onboarding challenges and technical issues.
  • Facilitate troubleshooting sessions and document resolutions for recurring issues.
  • Ensure compliance with OAG IT security and data governance policies.
• Change Management & Communication
  • Develop clear communication plans to keep stakeholders informed of project changes and expectations.
  • Support stakeholders in adapting to new processes, ensuring minimal disruption to their operations.
  • Provide training and reference materials to support successful adoption.

Qualifications

• Experience:
  • 8 years managing large-scale IT projects, preferably in government or public-sector environments.
  • Proven ability to lead complex projects involving multiple stakeholders and integration efforts.
  • Experience developing and executing project plans, managing timelines, and mitigating risks.
  • Strong ability to engage and communicate with diverse stakeholders, including government agencies and external vendors.
  • Experience coordinating with government entities and managing distributed teams.
  • Excellent verbal and written communication skills for clear guidance, reports, and documentation.
  • 5 years conducting meetings, training sessions, and status updates with stakeholders at various levels.
  • Familiarity with data exchange methods, including file uploads, APIs, and system integrations.
• Certifications: Project Management Professional (PMP) or equivalent.
• Preferred:
  • Experience in complex multi-vendor or multi-team IT environments.
  • Experience working in public-sector IT projects, particularly those involving large-scale system rollouts.

Become a part of iSphere's dynamic team and leverage your expertise to drive impactful change. Apply now and lead the way in IT project management!