What are the responsibilities and job description for the Mobile Support Analyst position at IT Customer Service - POST?
Mobile Analyst
Contract position
Hybrid role
Summary
The candidate must exhibit a can-do attitude, self-starter and ability to pivot when a change is required. The candidate will also possess a process orientated mentality.
Requirements
- Experience supporting Apple and Android Products
- Tablet experience
- Knowledge of e-Fax a plus
- Customer Service experience
- Activating line of service
- Experience utilizing remote tools
- Communication experience (Ability to describe any issues that do come up)
- Able to adapt to change
- ITIL Experience is a plus
- MS Products (RDP, Outlook, Teams, Word, Excel, Powerpoint, Access)
Job Type: Contract
Pay: $40.00 - $45.00 per hour
Schedule:
- 8 hour shift
Experience:
- Mobile support: 5 years (Required)
- Android/Apple: 5 years (Required)
- ITIL: 3 years (Required)
Work Location: In person
Salary : $40 - $45
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