What are the responsibilities and job description for the Front Desk Administrative Assistant position at It Takes THE VILLAGE?
Job Summary
We are seeking a dedicated and professional Front Desk Assistant to join our team in our private therapy clinic. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong organizational skills, effective communication, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Manage front desk operations, including answering phone calls and responding to inquiries with excellent phone etiquette.
- Utilize Electronic Medical Record (EMR) keeping program for scheduling appointments, managing invoices, and processing payments.
- Maintain an organized office environment through effective calendar management and file organization.
- Provide outstanding customer support by addressing guest needs and resolving issues promptly.
- Assist with office management tasks, ensuring that all front desk operations run smoothly.
- Collaborate with team members to enhance overall customer experience and satisfaction.
- Demonstrate strong time management skills to prioritize tasks effectively throughout the day.
Qualifications
- Previous experience in a front desk or customer service role is preferred.
- Proficiency in use of Electronic Medical Record (EMR) keeping programs.
- Strong phone etiquette and communication skills are essential for interacting with clients and team members.
- Excellent organizational skills with the ability to manage calendars and files efficiently.
- Ability to work independently as well as part of a team in a dynamic environment.
- A positive attitude and willingness to learn new processes are highly valued.
If you are passionate about providing exceptional service and thrive in a busy environment, we encourage you to apply for this exciting opportunity as a Front Desk Assistant!
Job Types: Full-time, Part-time
Pay: $27.00 - $32.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $27 - $32
