What are the responsibilities and job description for the Escrow Assistant position at iTechStack?
- Provides centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes. Communicates information and instructions to escrow branches and occasionally customers.
- Primary role is to scan/image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.
- Receipt in Lender/ Buyer Funds, work closely with Escrow to provide in office support, fulfilling prior to doc conditions, manage HOA demands and process remediation and escrow support functions on a national level.
- This is a high volume, production role consisting of 6.5 hours of daily processing. Tasks are repetitive and not customer facing.
- Manager will meet with worker on a monthly basis to review production numbers and train on new tasks. Candidate starts with 2 assigned processes/tasks, eventually building up to 17 processes once they have mastered previous tasks.
- Potential temp to perm depending on candidate’s performance and business needs.
- Top desired skills: Self-starter, problem solver, team oriented, detail oriented, not afraid of pressure and change.
Skills:
- Strong customer service skills Competent with Microsoft Office Experience, Time Management, Leadership Skills, Team Player
- Escrow/industry experience nice to have
- Previous successful hires have been entry level candidates and may have retail, food service, and customer service background
Education:
- High School diploma or equivalent
Job Types: Full-time, Contract
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20
