What are the responsibilities and job description for the Salesforce Technical Operations Specialist position at ITECS?
Job Details
Salesforce Technical Operations Specialist
Work location: NYC, NY (Onsite)
Required skills:
Excellent Verbal & written communication in English.
Ability to handle customer SMEs/End Users in US hours
Experienced on Salesforce Platform skills
Experience in Service cloud, Case Management & Field Service
Ability to handle Tasks & Incidents on ground & take India team's queries/messages/discussions ahead with customer during US hours.
Industry: Life Sciences
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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