IT Manager

ITR America was established in 2006 to provide Dealers and OEMs with a reliable, high-quality source for replacement parts used on Construction, Mining, Forestry and Roadbuilding equipment. Managed and directed by some of the most respected and experienced leaders in the industry, ITR America has quickly grown to become the leading “Supplier of Choice” for wholesale dealers and equipment repair facilities in North and South America

We are seeking an experienced IT Manager with experience in a business environment t omanager our 15 locations in the US and 2 in Canada. This position is on-side in Hobart, IN.

Our ideal candidate has extensive knowledge of network maintenance in a business environment, has experience in managing staff and advanced industry knowledge to keep us on the cutting edge, and is interested in growing an IT department.

Responsibilities

• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including LANs, WANs, internet, intranet, access control, security cameras, firewalls, and all other technology infrastructure.
• Design and monitor data security methods including user logins, passwords & directories, data backups, disaster recovery, investigate data breaches and appropriate use policies.
• Responsible for planning, purchase, installation, and maintenance of physical technology throughout our 17 locations.
• Monitor daily operations, including server hardware, software, and operating systems. Coordinate activities with third-party network providers.
• Analyze processes, technologies, and vendors continually to find areas for improvement.
• Coordinate technology installations, upgrades, and maintenance. Prepare cost benefit analyses when upgrades are necessary and monitor vendors to ensure that they’re offering the best-possible service and value for business needs.
• Select and purchase new and replacement hardware and software, when necessary.
• Test, troubleshoot, and modify information systems so that they operate effectively.
• Maintain and update firewalls and test the organization’s network and systems.
• Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
• Practice asset management for IT hardware, software, and equipment.
• Developing project plans, goals, and work within budget; identifying resources needed to complete projects on time.
• Track and report status (progress, next steps, issues) to appropriate senior management regarding projects.
• Manage IT staffing, including recruitment, supervision, scheduling, and development.
• Continuously improve project management skills through independent study and by identifying and attending formal training sessions.

EDUCATION/EXPERIENCE

• Bachelor’s degree in computer science or information systems is required.
• 8 years of relevant experience required.
• 3 years of IT management experience required.
• Strong experience with network technologies such as switches, firewalls, wireless access points, etc.
• Expertise with Microsoft server products: Exchange, Active Directory, SQL, TFS, etc.
• Expertise with VMware, Citrix and other data center technologies
• Strong working knowledge of Windows 7, Windows 8.1, and Windows 10
• Strong familiarity with both on premise and cloud infrastructure technologies.
• Extensive hands-on knowledge and practical engineering experience of Cisco switching routing, security, and phone systems.
• Excellent written, verbal and interpersonal skills to effectively communicate with both business and technical teams.
• Ability to manage and plan projects, maintain control of time management, task planning and prioritization.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 7 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hobart, IN 46342: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Work Location: One location