What are the responsibilities and job description for the AV Field Technician position at IVCi?
AV Field Technician
IVCI is a leader in the Unified Communications, Collaboration and Audio Visual Integration industries. We provide solutions to corporate, educational, and government markets across the US and the world. Our services aim at achieving client goals by focusing on the desired end user experience. As a leader in the industry, we constantly adapt to new technologies and are looking for qualified individuals to join our growing team to support our efforts.
The Audio-Visual Field Technician performs all duties associated with rack builds, onsite installations which include but are not limited to: the staging and fabricating of audio visual rack systems for field deployment, problem solving and troubleshooting of issues that arise during installation.
Job Duties:
• Provide complete System Certification and train end-user on complete system operation
• Write and fully tweak audio programs for all of the following audio DSP’s: ClearOne, SoundStructure, Vortex, and Biamp
• Upload Crestron & AMX control programs to control processors and work with remote program team on control system certification
• Problem solving and troubleshooting of any issue that may arise during an installation
• Interaction with clients, general contractors, electrical contractors, etc
• Daily field reporting to project manager
• Travel to client sites and other IVCi offices required
• Other duties as assigned
Required Qualifications:
• 3 years as an AV Technician or equivalent experience and education or training.
• Must have mastered all aspects of audio-visual field installation and should be able to fully commission an AV System
• Must have excellent communication skills and possess excellent problem solving and troubleshooting skills with the ability and do advanced troubleshooting on any device
• Expert knowledge of Audio Principles and must have the ability to write Audio Programs for BiAmp, ClearOne, Soundstructure, and Vortex
• Expert knowledge of loading and troubleshooting AMX & Crestron systems (not programming)
Desired Qualifications:
• CTS and / or CTS-I certification
• DMC_T Certification Any formal training from Biamp, ClearOne, Polycom, Tandberg
• Cisco, Tandberg, Polycom Telepresence installation experience / certification
• SynAudCon Training
IVCi is an Equal Employment Opportunity Employer. We encourage veterans, seasoned professionals, and those returning to the workforce from unemployment or planned breaks to apply.
