What are the responsibilities and job description for the Medical Receptionist/Scheduling Coordinator position at J&A Medical Services I LLC?
What we do: We are one of the fastest growing medical cannabis clinics in South Florida. Patients come in for a consultation to see if their existing conditions make them eligible for the Medical Marijuana card. *We do not sell cannabis.*
We create a unique, all-around positive patient experience. This position is for an energetic individual who will be primarily responsible for answering phones and is able to:
· Answer calls and book new appointments utilizing our scheduling software
· Keep accurate and thorough call logs and notes on patient interactions
· Maintain the highest level of customer service and patient care
· Facilitate telemedicine appointments between the patient and physician
· Enter marijuana recommendations and certifications with the State of Florida database
· Confirm patient appointments and contact no-shows by phone
· Greet office visitors and answer questions about the FL Medical Marijuana program
Ideal Candidate Qualifications:
- Computer Knowledge and Phone Skills & Etiquette
- Detail-oriented in tasks
- Previous experience in customer service
- Excellent written and verbal communication skills
- Ability to thrive in a fast-paced environment
- Understanding of HIPAA regulations and patient confidentiality
- Experience in a medical office is preferred.
We are looking for someone willing to train at and occasionally report for shifts in our West Palm Beach and Boynton Beach locations, as well as Boca Raton.
This is a part time position at first, but we are looking to turn it into full time for the right person! We are building a team capable of maintaining the highest standards of service for our rapidly expanding patient base. This is an excellent opportunity for those looking to switch from mundane office or hospitality work to a dynamic industry that is fueled by patients with an endless variety of backgrounds.
If you are an energetic, motivated, passionate about helping people and are looking for a rewarding position with an established team, we want to meet you!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Flexible schedule
- Opportunities for advancement
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $15 - $17