Executive Services Director

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

Full time 

To explore the full range of benefits please visit our website www.jmmurray.com 

$38.42-$48.60/hour ($79,913-$101,090/year) - Placement in the range will be determined based on experience and other factors allowed by law. 

GENERAL SUMMARY

Reporting to the Sr. Vice President of Services, the Executive Services Director assists with the ongoing regulatory compliance and quality of services in all JM Murray services departments.   This includes providing direct oversight to a service area where the leadership is vacant or on extended leave, or extra support is needed.

COMPANY STANDARDS

• Maintains regular attendance and punctuality in order to act as a positive role model for employees.  This position performs all hours onsite and at all assigned physical locations of service, unless exceptions to work remotely are determined, based on business needs and approved.
• Follows all safety rules and regulations, including wearing/using required personal protective equipment while working. Immediately addresses and reports any safety concerns or unsafe working conditions to the Sr Vice President of Services or the Safety Officer.
• Ensures that all aspects of performance and job responsibilities are in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
• Demonstrates both personal accountability and the development of confidence and accountability of employees, to ensure that day to day issues and concerns are responded to and resolved in a timely manner.

ESSENTIAL FUNCTIONS

1. Assists the Sr. VP of Services with maintaining continuity and consistency across all services areas; assists with tasks related to program management, program development and growth/expansion of services.
2. Works with the Sr. Vice President of Services to strategically plan and achieve growth and expansion of assigned service areas according to the company mission and goals. 
3. Completes reports and documentation such as census of individuals served, applications and reports for expansion opportunities, etc. 
4. Assist in applying for and follow through on grants 
5. As assigned by the Sr. VP of Services, provides supervision to a service area and employees where the leadership position is vacant or on extended leave, and/or where compliance /service delivery functions need extra support.
6. Reviews timecards for assigned employees according to the JMM payroll schedule and approves timecards according to JM Murray policies and procedures.
7. Provides ongoing feedback, coaching and supervision to employees with regard to job performance and service delivery. Completes performance reviews for assigned employees in a timely manner, according to established review schedules.
8. Assists with hiring of staff necessary to provide services, ensuring that applicants who are hired receive comprehensive on the job training. Provides feedback with regard to employees who require supervisory or disciplinary actions and/or terminations. 
9. As requested by the Sr. VP of Services, in collaboration with the Directors, assists with the follow up on internal compliance audit findings for any service area.
10. Under the director on the Senior VP of services assist Directors with annual budgets 
11. Represents JM Murray Services and the Bennie Rd location as a member of the JM Murray Safety Committee.  Follows up on all safety protocols and procedures and committee assignments for each service. 
12. Represent JM Murray on the DD subcommittee
13. Responsible for the coordination of transportation services and act as a member on the County Transportation Committee
14. Maintains a productive and high level of communication with the leadership of each service department, the Services Quality Assurance, and the JM Murray Compliance Department, in a team orientated approach to ensure quality and effective services.
15. Maintains knowledge of all new and updated regulations, OPWDD memorandums and other changes for all JM Murray Services.   
16. Maintains knowledge of Services policies and procedures for all service areas in accordance with state and federal regulations.
17. In conjunction with the Directors, develop and manages assigned departmental budgets in cooperation with the Accounting Office, including but not limited to budget forecasting, monitoring, and reporting.
18. Attends all required training and meetings. Conducts training for specific departments, as requested. 
19. Acts as the designee for the VP of Services during vacations or extended leave.
20. As assigned, represents JM Murray as a representative on local and regional committees.
21. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
22. Performs additional duties and responsibilities, as assigned.

COLLABORATION

INTERNAL 

JM Murray Administration  

JM Murray Services Management and Staff

EXTERNAL

Office of People with Developmental Disabilities

Families and providers of individuals served

OMH

County Programs

EDUCATION and EXPERIENCE

Bachelor’s Degree in human services, psychology or related field preferred with 3-5 years of experience in working with individuals with disabilities as well as at least 2 years of experience in supervising others.

Knowledge of FI programs, Day Habilitation, Community Habilitation and Employment Services 

KNOWLEDGE and SKILLS

Excellent written and oral communication skills

Efficient use of technology and software, including Microsoft Office (Word, Excel) and databases

Highly organized, attention to detail and ability to prioritize

Flexibility to adjust to changes in schedules, assignments and locations

OTHER REQUIREMENTS

Requires a valid NYS Driver’s License that meets Company standards; requires proof of NYS Insurance coverage.

Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Developmental Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles.  

WORKING CONDITIONS

Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.

PHYSICAL REQUIREMENTS

APPLICANTS

I have reviewed this job description and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this job description prior to signing this document.

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EMPLOYEE

I have reviewed this job description and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the job description. I have discussed any questions I may have about this job description prior to signing this document.

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Executive Services Director                                            V2024.10.18