What are the responsibilities and job description for the Credit and Collections Specialist position at J. Morrissey?
Credit and Collections Specialist
Newington, CT
18–$25 / hr (Depending on Experience)
Schedule : Full-time, on-site first shift with potential for flexible hours
J. Morrissey seeks a skilled Credit / Accounts Receivable professional with strong office, clerical, and data entry skills, as well as experience in accounts receivable, credit, and collections. Day-to-day responsibilities focus heavily on billing, payment posting, scanning, and handling billing inquiries.
Responsibilities
Reconcile and post AR adjustments, including payments by cash, check, credit card, and EFT / ACH
Contact customers regarding past due accounts and maintain accurate notes in the collection system
Analyze customer account discrepancies and coordinate with the billing department for credit or rebill processing
Scan and file credit documents, tax certificates, and customer tickets while managing OnBase error queues
Answer inbound phone calls professionally and resolve customer billing questions
Retrieve appropriate tax certificates from customers when necessary Requirements
3 years of professional experince and at least two years in credit / collections or Accounts Receivable
Previous experience in AR, credit, and collections, with solid office and clerical skills
Detail-oriented with strong organizational abilities
Proficiency in Microsoft Excel, Outlook, and Word; familiarity with accounting software is a plus
Strong problem-solving skills and the ability to analyze and resolve discrepancies
Must be willing to undergo drug and background screening INDA
Salary : $18 - $25