What are the responsibilities and job description for the Desktop Support Specialist position at Jacaranda Consulting?
- Bachelor’s degree, preferably in Computer Science, or equivalent work experience
- A minimum of four years’ experience with computer hardware and application support, including configuration, maintenance, and troubleshooting
- Demonstrated proficiency or experience with supported Windows Operating Systems, the Microsoft Office product suite, and common enterprise applications (e.g., WebEx, Skype, Adobe, etc.)
- Familiarity with ITIL Incident Management processes
- Experience supporting mobile devices
- High proficiency in exceptional client service skills
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Help desk: 4 years (Required)
- Windows: 4 years (Required)
Ability to Commute:
- Minneapolis, Minnesota 55402 (Required)
Ability to Relocate:
- Minneapolis, Minnesota 55402: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $80,000