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Licensed Customer Service Representative

Jackson and Associates LLC
Chicago, IL Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 4/26/2025

Jackson & Associates - Allstate

Job Overview

At Jackson & Associates - Allstate, we believe in putting people firstour clients and our team. We foster a supportive and growth-oriented environment where our employees feel valued, trained, and set up for success.

We are currently hiring for a Licensed Customer Service Agent to join our growing team! This role is ideal for someone who is passionate about helping clients, problem-solving, and providing exceptional customer service in the insurance industry.

This is a full-time, in-office position that offers stability, career growth, and a team-driven atmosphere where your contributions are recognized and rewarded.

Compensation Structure

Base Salary Commission Bonus Opportunities - Entry Level Candidates

Competitive base salary starting at 43,000 per year

Opportunity to earn performance-based bonuses for sales, reviews, and customer satisfaction

Total compensation potential: $43,000 to $63,000 per year

Base Salary Commission Bonus Opportunities - Experienced Level Candidates

Competitive base salary starting at 46,000 per year

Sign on Bonus

Opportunity to earn performance-based bonuses for sales, reviews, and customer satisfaction

Total compensation potential: $50,000 to $70,000 per year

Commission are uncapped

What Youll Do

Assist current customers with policy updates, billing inquiries, and claims support

Educate clients on policy options, coverage details, and available discounts

Provide fast and efficient service to maintain high customer satisfaction

Work closely with the sales team to identify bundling opportunities for added customer savings

Utilize agency tools and technology to track customer interactions and follow-ups

Benefits

Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Health Care Stipend

Retirement Plan

Career Growth & Professional Development

Hands-On Training & Licensing Support (if not already licensed)

Supportive & Team-Oriented Work Environment

Monday-Friday Schedule (No weekends!)

Opportunities for Advancement

Who Were Looking For

Licensed in Property & Casualty Insurance (P&C) required

Customer service experience preferred (Insurance experience is a plus!)

Strong communication and problem-solving skills

Ability to multitask in a fast-paced environment

Passionate about helping people and making a difference

Join Our Team!

If youre looking for a rewarding career where you can grow, be appreciated, and make an impact, wed love to hear from you!

Apply Today Lets build something great together at Jackson & Associates - Allstate!

Job Type: Full-time


Pay: $43,000.00 - $48,000.00 per year


Benefits:

401(k)

Employee discount

Flexible schedule

Paid time off

Paid training

Shift:

8 hour shift

Supplemental Pay:

Bonus opportunities

Commission pay

Monthly bonus

Performance bonus

Quarterly bonus

Yearly bonus

Language:

Spanish (Preferred)

License/Certification:

Property & Casualty License (Preferred)

Ability to Commute:

Chicago, IL 60613 (Required)

Ability to Relocate:

Chicago, IL 60613: Relocate before starting work (Required)

Work Location: In person


Benefits

Annual Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Evenings Off

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities

Assist current customers with policy updates, billing inquiries, and claims support

Educate clients on policy options, coverage details, and available discounts

Provide fast and efficient service to maintain high customer satisfaction

Work closely with the sales team to identify bundling opportunities for added customer savings

Utilize agency tools and technology to track customer interactions and follow-ups


Requirements

Property & Casualty License (Preferred)

Ability to Commute:

Chicago, IL 60613 (Required)

Work Location: In person

Salary : $43,000 - $63,000

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