What are the responsibilities and job description for the Licensed Customer Service Representative position at Jackson and Associates LLC?
Jackson & Associates - Allstate
Job Overview
At Jackson & Associates - Allstate, we believe in putting people firstour clients and our team. We foster a supportive and growth-oriented environment where our employees feel valued, trained, and set up for success.
We are currently hiring for a Licensed Customer Service Agent to join our growing team! This role is ideal for someone who is passionate about helping clients, problem-solving, and providing exceptional customer service in the insurance industry.
This is a full-time, in-office position that offers stability, career growth, and a team-driven atmosphere where your contributions are recognized and rewarded.
Compensation Structure
Base Salary Commission Bonus Opportunities - Entry Level Candidates
Competitive base salary starting at 43,000 per year
Opportunity to earn performance-based bonuses for sales, reviews, and customer satisfaction
Total compensation potential: $43,000 to $63,000 per year
Base Salary Commission Bonus Opportunities - Experienced Level Candidates
Competitive base salary starting at 46,000 per year
Sign on Bonus
Opportunity to earn performance-based bonuses for sales, reviews, and customer satisfaction
Total compensation potential: $50,000 to $70,000 per year
Commission are uncapped
What Youll Do
Assist current customers with policy updates, billing inquiries, and claims support
Educate clients on policy options, coverage details, and available discounts
Provide fast and efficient service to maintain high customer satisfaction
Work closely with the sales team to identify bundling opportunities for added customer savings
Utilize agency tools and technology to track customer interactions and follow-ups
Benefits
Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Health Care Stipend
Retirement Plan
Career Growth & Professional Development
Hands-On Training & Licensing Support (if not already licensed)
Supportive & Team-Oriented Work Environment
Monday-Friday Schedule (No weekends!)
Opportunities for Advancement
Who Were Looking For
Licensed in Property & Casualty Insurance (P&C) required
Customer service experience preferred (Insurance experience is a plus!)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Passionate about helping people and making a difference
Join Our Team!
If youre looking for a rewarding career where you can grow, be appreciated, and make an impact, wed love to hear from you!
Apply Today Lets build something great together at Jackson & Associates - Allstate!
Job Type: Full-time
Pay: $43,000.00 - $48,000.00 per year
Benefits:
401(k)
Employee discount
Flexible schedule
Paid time off
Paid training
Shift:
8 hour shift
Supplemental Pay:
Bonus opportunities
Commission pay
Monthly bonus
Performance bonus
Quarterly bonus
Yearly bonus
Language:
Spanish (Preferred)
License/Certification:
Property & Casualty License (Preferred)
Ability to Commute:
Chicago, IL 60613 (Required)
Ability to Relocate:
Chicago, IL 60613: Relocate before starting work (Required)
Work Location: In person
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Evenings Off
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Assist current customers with policy updates, billing inquiries, and claims support
Educate clients on policy options, coverage details, and available discounts
Provide fast and efficient service to maintain high customer satisfaction
Work closely with the sales team to identify bundling opportunities for added customer savings
Utilize agency tools and technology to track customer interactions and follow-ups
Requirements
Property & Casualty License (Preferred)
Ability to Commute:
Chicago, IL 60613 (Required)
Work Location: In person
Salary : $43,000 - $63,000