What are the responsibilities and job description for the Coffee Shop Manager position at Jacob Alejandro?
Job Overview
We are seeking a dedicated and passionate Coffee Shop Manager to oversee the daily operations of our coffee shops. The ideal candidate will have a strong background in food management and hospitality, with a focus on providing exceptional customer service. As the Coffee Shop Manager, you will lead a team of baristas and assistant managers, ensuring that our customers enjoy high-quality specailty coffee beverages and food in a welcoming environment.
Responsibilities
- Manage daily operations of the coffee shop, including staff supervision and training.
- Ensure compliance with health and safety regulations within the kitchen and service areas.
- Oversee inventory management, including ordering supplies and maintaining stock levels.
- Develop and implement operational procedures to enhance efficiency and customer satisfaction.
- Foster a positive work environment by motivating staff and encouraging teamwork.
- Handle customer inquiries and resolve any issues promptly to maintain high service standards.
- Maintain cleanliness and organization in both the front of house and kitchen areas.
- Utilize POS systems, including Square POS, for processing transactions accurately.
- Perform weekly shopping a delivery duties between shops and market
- Create weekly schedule and ensure each shop is staffed properly for success.
Requirements
- Proven experience in food management or hospitality management, preferably in a specailty coffee shop.
- Strong leadership skills with the ability to supervise and inspire a team effectively.
- Knowledge of coffee preparation techniques and kitchen operations is highly desirable.
- Familiarity with POS systems, particularly Square POS, is a plus.
- Excellent communication skills with a focus on customer service excellence.
- Ability to work flexible hours, including weekends and holidays as needed.
- A passion for coffee culture and commitment to delivering quality products.
Join our team and help create an inviting atmosphere where customers can enjoy their favorite beverages while receiving top-notch service!
Job Type: Full-time
Pay: $52,000.00 - $60,000.00 per year
Shift:
- 10 hour shift
- 8 hour shift
Education:
- Bachelor's (Required)
Experience:
- Food Service Hospitality: 2 years (Required)
License/Certification:
- Driver's License (Required)
Location:
- Troy, NY 12180 (Preferred)
Work Location: On the road
Salary : $52,000 - $60,000