What are the responsibilities and job description for the Visitor Services Associate-Part Time position at Jamestown-Yorktown Foundation?
Title: Visitor Services Associate-Part Time
State Role Title: PR & Mktg Spec I
Hiring Range: $15.00 per hour
Pay Band: UG
Agency: Jamestown-Yorktown Foundation
Location: Jamestown-Yorktown Foundation
Agency Website: jyfmuseums.org
Recruitment Type: General Public - G
Visitor Services Overview
The Visitor Services team at the Jamestown-Yorktown Foundation is an essential part of the Visitor Experience department, often serving as the first opportunity for engagement between the Foundation and our guests, staff, vendors and community. In addition to assisting with ticket sales to our museums and programs, they also assist guests with assessing best options for visiting multiple sites within the Historic Triangle, identifying ways to save money and maximize experiences. Centrally located within our museum lobbies, the team often serves as a hub for information relating to everything from providing directions and light content overviews to package deliveries and group check-ins.
Job Duties
Provides quality ticketing, information, and customer service to internal and external customers of the Jamestown-Yorktown Foundation.
Minimum Qualifications
- Excellent customer service skills
- Basic Cash Handling skills to include basic math skills of addition, subtraction, division, and multiplication.
- Basic computer skills
- Excellent oral and written communication skills
Additional Considerations
Previous ticket or retail sales experience helpful but not required.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Raeven Chatman
Phone: 757-253-4302
Email: raeven.chatman@jyf.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $15