What are the responsibilities and job description for the Bell Person position at Jamul Casino?
Job Details
Description
Jamul Casino Resort is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025.
Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 by San Diego’s Business Journal.
The following and other duties may be assigned as necessary:
Description
Jamul Casino Resort is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025.
Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 by San Diego’s Business Journal.
The following and other duties may be assigned as necessary:
- Manage Incoming and outgoing bell desk calls
- Handle guest check-ins and check-outs
- Assist guests with luggage, directions, and special requests
- Offer information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed
- Assist guests with short-term baggage storage
- Maintain AAA 4 diamond service standards, conducting all interactions in a friendly and attentive manner
- Assist Full Valet Operation as directed
- Other tasks and responsibilities may be assigned.
- 1 years’ experience in excellent and consistent guest service
- 1 years’ experience in excellent and consistent guest service
- Ability to multitask and stay organized
- Dependability and punctuality
- Maintain a Positive and Enthusiastic Energy Level
- Maintain a professional and composed demeanor in all interactions
