What are the responsibilities and job description for the IT Helpdesk Administrator position at JanBask - IT Services & Consulting?
Job Description
Roles & Responsibilities:
career@janbask.com
Please Contact
Overseas Services LLC -DBA JanBask
HR Director,2011 Crystal Drive, Suite 400
Arlington, VA 22202
Roles & Responsibilities:
- Oversee the IT, phone, and printer companies to ensure services are effectively provided according to business and contractual obligations
- Collaborate with the IT vendor to install software, diagnose, trouble shoot, repair and maintain PC and other devices
- Launch, train staff, and ensure successful integration and maintenance of Salesforce
- Support end and mobile users with company-wide technology platforms such as desktop, systems, iPhone/iPad and network, printers, and phones
- Provide general support and training on Microsoft Office 365, user setup, email support, google and one drive databases and Salesforce database.
- Setup new work station or computer needs for new hire, manage IT devices and computer inventory/supplies
- Manage the network including communicate outage and network issues company-wide
- Perform related desktop and IT support as needed
- Work occasional evening and weekends as required
- Bachelor’s degree or equivalent in Computer Science, Computer Information Systems, Engineering, or closely related field; AND five (5) years of experience in the offered position or equivalent
career@janbask.com
Please Contact
Overseas Services LLC -DBA JanBask
HR Director,2011 Crystal Drive, Suite 400
Arlington, VA 22202
