What are the responsibilities and job description for the Customer Service Representative - Truckload position at JBS Logistics & Warehousing?
We are growing and looking for an experienced Logistics Customer Service Representative to join our Truckload team
Hours: 8:00 AM to 4:30PM Monday through Friday.
Compensation: $17.50-$19hr depending on experience
Why work for us?
- Medical coverage through the LARGEST nationwide network
- HSA with a generous company match
- FREE online medical and mental healthcare for you and your immediate family
- 401k contributions upon hire with immediate company match
- 6 paid Holidays 3 Floating Holidays
- Generous Paid Time Off accrual
- Let us thank you for your hard work with quarterly incentive bonuses
- We are growing which offers you growth potential as well (we like to promote our team)
- Work with a welcoming and friendly team in a fast paced and exciting environment
- The opportunity to work with a leader in the transportation & logistics industry
What does the job look like daily?
- Gather all pertinent order information from our customers, entering information for shipments into TMS
- Provide quotes to customers
- Schedule pick-ups and deliveries
- Process paperwork for orders, scan documents and run reports
- High level of customer service, communicating with carriers and customers from pickup through delivery
- Collaborate with other departments if issues with order
Knowledge and Skills to be successful:
- Two years’ experience working in a customer service position and office environment required
- Previous experience in transportation highly preferred
- Excellent computer and communication skills
- High degree of accuracy and attention to detail
- Able to work under pressure, deal with difficult issues, and sense of urgency
- Self- motivated with high degree of integrity
- Strong team player – your drive and leadership will enable success for the team
Company Overview
Koch Logistics is a leading third-party logistics (3PL) company providing smarter supply chain connections through its transportation, shipping and distribution services. Headquartered in Naperville, IL, Koch Logistics helps companies more effectively manage their complex supply chain requirements with on-time delivery, brokering customized trucking, air-freight, rail and sea shipping solutions.
Koch Logistics is a division of Minneapolis, MN based Stan Koch & Sons Trucking. With 40 years of experience, Stan Koch & Sons Trucking is one of the upper mid-west leaders in the transportation industry.
Koch Companies is a place to call home. Family owned, Driver Focused.
Koch Companies is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices. Koch Companies strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.
If you require a reasonable accommodation to participate in the application or interview process, please contact us at 1-800-249-2369, to ensure that all applicants have the opportunity to participate fully in our recruitment process.
Salary : $18 - $19